M011116

9/2/2020
01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
SIM 01 11 16
2020-08-12
OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO
10 YEARS/120,000 MILES
This Service Information bulletin supersedes SI M01 11 16 dated January 2019
What’s New:
Cause and Correction added.
The Procedure and Warranty Information sections have been updated.
MODEL
R55 (Cooper
Clubman) (N12)
Model years 2008 to
2010 produced
10/20/2007 to
7/22/2010
R55 (Cooper Clubman)
(N16) Model years
2011 to 2014 produced
7/23/2010 to 6/27/2014
R55 (Cooper S JCW
Clubman) (N14)
Model years 2009 to
2012 produced
5/8/2008 to 6/29/2012
R55 (Cooper S JCW
Clubman) (N18) Model
years 2013 to 2014
produced 9/6/2010 to
6/21/2014
R56 (Cooper S
Hardtop) (N14) Model
years 2007 to 2010
produced 11/14/2006
to 7/23/2010
R56 (Cooper S
Hardtop) (N18) Model
years 2011 to 2013
produced 7/23/2010 to
11/19/2013
R57 (Cooper
Convertible) (N12)
Model years 2009 to
2010 produced
12/2/2008 to
7/22/2010
R57 (Cooper S JCW
Convertible) (N14)
Model years 2009 to
2012 produced
2/9/2009 to 6/27/2012
R57 (Cooper
Convertible) (N16)
Model years 2011 to
2015 produced
10/25/2010 to
6/12/2015
R57 (Cooper S JCW
Convertible) (N18)
Model years 2013 to
2015 produced
9/5/2010 to 5/28/2015
R58 (Cooper S JCW
Coupe) (N14) Model
year 2012 produced
6/22/2011 to 7/2/2012
R58 (Cooper S JCW
Coupe) (N18) Model
years 2013 to 2015
produced 9/5/2012 to
4/29/2015
R59 (Cooper S JCW
Coupe) (N14) Model
year 2012 produced
1/28/2012 to
6/29/2012
R59 (Cooper S JCW
Coupe) (N18) Model
years 2013 to 2015
produced 7/19/2012 to
4/16/2015
R55 (Cooper S
Clubman) (N14)
Model years 2008 to
2010 produced
11/22/2007 to
7/23/2010
R56 (Cooper
Hardtop) (N12)
Model years 2007 to
2010 produced
11/16/2006 to
7/23/2010
R56 (Cooper S JCW
Hardtop) (N14)
Model years 2009 to
2012 produced
5/16/2008 to
6/30/2012
R57 (Cooper S
Convertible) (N14)
Model years 2009 to
2010 produced
12/2/2008 to
7/22/2010
R58 (Cooper Coupe)
(N16) Model years
2012 to 2015
produced 6/22/2011
to 4/29/2015
R59 (Cooper
Roadster) (N16)
Model years 2012 to
2015 produced
2/2/2012 to
4/17/2015
R55 (Cooper S
Clubman) (N18) Model
years 2011 to 2014
produced 7/19/2010 to
6/27/2014
R56 (Cooper Hardtop)
(N16) Model years
2011 to 2013
produced 7/23/2010 to
11/21/2013
R56 (Cooper S JCW
Hardtop) (N18) Model
year 2013 produced
7/19/2012 to
11/21/2013
R57 (Cooper S
Convertible) (N18)
Model years 2011 to
2015 produced
2/5/2011 to 6/5/2015
R58 (Cooper S
Coupe) (N18) Model
years 2012 to 2015
produced 7/12/2011 to
5/1/2015
R59 (Cooper S
Roadster) (N18) Model
years 2012 to 2015
produced 11/24/2011
to 4/17/2015
JCW = John Cooper
Works
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
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01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
To determination a vehicle’s eligibility and to confirm this coverage applies, always perform a VIN-specific
DCSnet Warranty Inquiry first.
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
For this vehicle, the front passenger’s OC3 seat occupancy mat limited warranty for defects
in materials or workmanship has been extended to 10 year/120,000 mile as determined from
the original in-service date. This coverage is subject to the same vehicle eligibility
requirements, limitations, and exclusions that apply to the MINI New Passenger Car Limited
Warranty. Please see SI M01 11 16 (DC 65 77 90 03 00).
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty
department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.
SITUATION
Component-Specific Limited Warranty Extension
For the above-referenced vehicles, MINI USA, a
division of BMW of North America, LLC (MINI
USA) is extending the limited warranty for the
front passenger’s OC3 seat occupancy
mat (shown) to:
10 years/120,000 miles as determined by
the vehicle’s original in-service date
Item #1 (without the seat cover as noted in Parts Information below as of 2/4/2019): This component-specific
limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
MINI New Passenger Car Limited Warranty
This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the MINI vehicle is currently experiencing a problem.
Customer Notification Letter
Even though this is NOT a Recall, MINI USA sent VIN-specific customer notification letters.
CAUSE
Over time and together with the frequency the front passenger seat is used/occupied, the OC3 seat mat may
fail.
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01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
If there is a failure of the OC3 mat, the SRS (Air Bag) malfunction indicator lamp light will illuminate and/or
message will display and the corresponding fault codes will be stored in the system. As a result, deactivation of
the front passenger air bag could occur, preventing its deployment in the event of a collision.
CORRECTION
If a failure is confirmed, replace the front passenger side OC3 seat mat.
Other Airbag-Related Faults and Repairs
The OC3 seat mat issue described in this bulletin may or may not be the root cause why a vehicle arrives at
your dealer with the airbag (SRS) malfunction light illuminated and/or displayed message.
During the repair order write-up process, it is important to notify the customer that diagnosing other airbagrelated system issues may be required and this repair work is not covered by this component-specific Limited
Warranty Extension
PROCEDURE
1. Perform diagnosis with the latest version of ISTA, based on the faults stored, work through to completion any
OC3 mat-related test modules as applicable.
2. Replace the OC3 seat mat as instructed.
While performing any repair where the seat(s) needs to be removed/disassembled, always refer to the
applicable ISTA, AIR repair instructions and ETK for a list of applicable fasteners (hardware) that must be
replaced, also refer to SI M52 02 19.
Part numbers for the fasteners and/or hardware that are required to be replaced during seat removal must be
invoiced on the repair order and be included with the claim submission.
PARTS INFORMATION
The new part numbers provided below do not require the seat cover to be replaced in conjunction with
replacing the OC3 Mat.
The part numbers listed below are not included in the Electronic Parts Catalog (ETK/EPC).
Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the
applicable part number listed below will result with the wrong part being invoiced and installed.
Repair/claim submissions with repair order/claim dates on or after February 4, 2019 will require the use
of these new part numbers only.
Part Number
52 10 7 498 441
Or:
52 10 7 498 442
Or:
52 10 7 498 443
Or:
52 10 7 951 464
Description
Basic seat upholstery
Quantity
1
Sports seat upholstery parts
1
Cushion Recaro
1
Cushion seat in pipe form right
1
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed failures.
Additional repair-related parts:
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01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
Part Number
07 14 7 341 897
52 10 1 945 543
52 20 8 129 296
Description
Fillister head screw (M8x40)
Clamp
Wire-strap (1800MM)
Quantity
4
As needed
Sublet, as needed
Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals, which
must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts
Catalogue according to the respective vehicle type and invoiced under the special defect code.
Claim submissions for seat service/repair which are missing the MINI part numbers for the fasteners and/or
other items that require replacement will either be declined or debited.
WARRANTY INFORMATION
The front passenger’s seat OC3 occupancy mat limited warranty extension to 10 years/120,000 miles applies to
eligible US-specification MINI vehicles that are registered, operated and have their covered repair for defects in
materials or workmanship performed by an authorized MINI dealer in the United States (including Puerto Rico).
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the MINI NEXT/MINI Certified Pre-Owned
Limited Warranty or any BMW Group Vehicle Service Contract that applies to the vehicle.
Should the OC3 seat occupancy mat fail again, this component is covered by the remaining portion of the
extended limited warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and the applicable labor operations provided below.
Defect Code:
6577900300
R55 R56 R57 R58 R59 US version, SBE mat (seat
occupancy mat)
:
Labor Operation
Description
Labor
Allowance
00 00 006
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
61 21 528
Connect an approved battery charger/power supply
(indicated in AIR as charging battery)
Refer to AIR
And, as necessary:
61 00 006
And:
Performing vehicle diagnosis – test module
Work time (WT)
65 77 604
Replacing sensor mat for passenger recognition (after
vehicle diagnosis)
Refer to AIR
Programming/encoding control unit(s) (not including
CAS)
Refer to AIR
Or:
00 00 556
And:
And:
61 00 710
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01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
Or:
61 00 720
Programming/encoding control unit(s) (with CAS)
Refer to AIR
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered Main labor operation.
For the above and for any addition work that is performed, as applicable to your dealer, please refer to SSI M01
01 20 or M01 04 20 for your diagnosis work time (WT) claiming, WT and repair explanation procedures.
And, as necessary:
Sublet – Bulk Materials
Sublet Code 4
See sublet
reimbursement
calculation below
Reimbursement for the repair-related bulk materials
(Please do not use the part numbers for claim
submission)
Sublet reimbursement calculation for claiming the used quantities of repair-related bulk materials (MINI part
numbers) is at dealer net plus your dealer’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not
have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work (including performing the IRAP Control Unit
Recovery procedure first as required, refer to the SIM in AIR) under the defect code listed in this bulletin with
the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding
control module-related repair work using the applicable defect code and labor operations in AIR (including
diagnosis).
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
For the Models listed above and under this extended limited warranty, MINI USA, a division of BMW of North
America, LLC (MINI USA) will provide reimbursement for qualifying customer-pay repairs that were performed
on an eligible vehicle prior to the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions and
limitations that apply to the MINI New Passenger Car Limited Warranty.
Repairs that do not qualify for Reimbursement
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01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine MINI parts and/or used MINI
passenger car parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized MINI dealer or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.MINI-RP.com under the following reference:
M-ELWR 2016 OC3 Seat Occupancy Mat 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
MINI Customer Reimbursement Center
Attention: M-ELWR 2016 OC3 Seat Occupancy Mat 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
MINI Owner/Operator Inquiries and Assistance
For all other questions, please contact the MINI USA Motorer Relations and Services via email
at [email protected] or via telephone at 1-866-ASK-MINI (275-6464).
Supporting Materials
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