oldfile_08142003

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Polestar 2; Initial quality reporting
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35545.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
US35545.1.0 en-US
2020-06-11
2020-06-11
FUNC GROUP:
FUNC DESC:
0983
TECHNICAL REPORTING
Page 1 of 2
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
534
Steer
Model Year
Plant
Chassis range
2021-9999
19
0000001-9999999
Struc Week
Range
202007-999952
CSC Customer Symptom Codes
Code
1C
3L
2V
Description
Service/repair/Administrative and Factory scheduled maintenance
Technician information/Repair information/Not for warranty use
Technician information/Software/Vehicle communication/Not for warranty use
DESCRIPTION:
With the launch of the Polestar 2 (MY21), we would like to receive early indications on the initial
quality and impressions of the car.
SERVICE:
Please submit a Vehicle report on each issue you have knowledge about, not only limited to what a
technician in the workshop is confronted with, but also the sales staff experience when presenting the car
to potential customers.
Detailed symptom descriptions are essential for us to understand and to be able to reproduce the
symptoms in the test cars.
Pictures, movies, sound files and log files will help us enormously.
Produced and printed in the USA and available as an electronic document.
© Polestar 2020
Technical Journal 35545.1.0
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group XXXX.
Page 2 of 2
2020-06-11