TJ35608.1.1-2020

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Polestar - Method for interior cleaning (Information only)
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35608.1.1
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2020-07-16
2020-07-23
FUNC GROUP:
FUNC DESC:
8550
Other upholstery
Page 1 of 3
Attachment
File Name
Soap and Water.PNG
File Size
0.2783 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
232
534
Steer
Model Year
2020-9999
2021-9999
Plant
Chassis range
0000001-0999999
0000001-9999999
Struc Week
Range
201939-999952
202007-999952
CSC Customer Symptom Codes
Code
A4
Description
Interior/Unusual odor
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
With all the concerns regarding the COVID-19 virus it is important to know how to clean and protect the
interior of your vehicle.
As per recommendations from the CDC (Center for Disease Control) on how to clean and disinfect
found in the article https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html
If disinfecting the vehicle is needed, It is important to mix the correct bleach to water ratio indicated by
the CDC. Also use Personal Protection Equipment. ( Gloves etc. )
Produced and printed in the USA and available as an electronic document.
© Polestar 2020
Technical Journal 35608.1.1
Important: Only disinfect the vehicle as needed as this sanitizing method may have a long term effect
on the material. Discoloration or excessive wear due to improper cleaning will not be covered under the
vehicle warranty.
Caution: Bleach can cause damage if used in higher concentrations than indicated.
Note: 5 tablespoons (1/3 cup ) bleach per gallon of water. Place in a spray bottle and with a towel you
can wipe. ( dashboard, Seats, Shifter knob, door panels etc. ) Do Not spray the solution into the surface,
always spray the towel.
*Cleaning the Center and Driver display Use a dry microfiber cloth to clean the display surface. In
extraordinary circumstances the following procedure may be used.
1. Make sure that the display is turned off or put the display in screen cleaning mode by pressing the
home button for 3 sec.
2. Dampen a clean microfiber cloth ( e.g. VCC cloth 32247204 ) with isopropanol PN 1161721, make
sure to handle the chemical according to it’s instructions.
3. Carefully clean the glass surface of the display, carefully wipe off, no rubbing is allowed. Try to
avoid the plastic frame surrounding the display.
4. Allow the display to air dry for at least 2 minutes before using it.
Note: Polestar recommends the use of the Leather conditioner (PN 31375177) after disinfectant solution
is used.
For carpets, non leather seats and other fabrics/textiles use the soap and water solution attached.
SERVICE:
N/A
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2020-07-23
Technical Journal 35608.1.1
2020-07-23
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