TJ35595.2.0-2020

Polestar 
Service and Parts Business
Technical Journal
TITLE:
DIM message “gear lever service required” no DTC, Polestar 2
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35595.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
US35595.2.0 en-US
2020-07-31
2020-07-31
FUNC GROUP:
FUNC DESC:
4329
Miscellaneous
Page 1 of 2
Vehicle Type
Type
Eng
Eng
Desc
534
ED
E400V6
Sales Body
Gear
Steer
E
Model Year
Plant
Chassis range
Struc Week
Range
2021-2021
21
-
202007-202032
CSC Customer Symptom Codes
Code
Description
7G
Text window and warning symbol/Yellow symbol and text message
IV
Text window and warning symbol/Text message
1C
Service/repair/Administrative and Factory scheduled maintenance
3L
Technician information/Repair information/Not for warranty use
2V
Technician information/Software/Vehicle communication/Not for warranty use
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Description
If “Gear Selector Service Required” message is set in DIM (Driver Information Module) without any DTC´s is set,
please follow advice under “service”.
This symptom may occur when vehicle is in active mode and when opening and closing the driver door more than
once within a minute
Produced and printed in the USA and available as an electronic document.
© Polestar 2020
Technical Journal 35595.2.0
Service
Do not replace any parts. This is cause by EGSM (Electric Gear Shift Module) lost-com detection. A new ECM
(Engine Control Module) software is planned to be released in August year 2020.
Warranty claim info
No warranty claim is accepted for job described in this Technical Journal.
Vehicle Report
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area
“Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use function group 4329.
Page 2 of 2
2019-01-04