BPaS09102020903
Service Bulletin Details
Public Details for: BPaS09102020903
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2017-2020 mdxs with a client complaint of an unexpected cmbs operation or a brake application. To better understand the cause of this condition, ahm would like t
Models from 2020
2020 ACURA MDX |
Models from 2019
2019 ACURA MDX |
Models from 2018
2018 ACURA MDX |
Models from 2017
2017 ACURA MDX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 09 From Parts and Service Division Subject Request for Info: 2017-2020 MDX CMBS Activation Issue 10 2020 Expires on 09 24 2020 PRIORITY/ACTION REQUIRED To: From: RE: All Acura Service Managers/Consultants Technical Research & Support Group Request for Info: 2017-2020 MDX CMBS Activation Issue This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2020 MDXs with a client complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Action Required If a vehicle matching the description above comes into your dealership, please e-mail Technical Research & Support (TRS) at [email protected]. TRS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1