A1320082060662_1

13 Rattling noises at idle speed
13 20 08 2060662/1 September 15, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2020
All
DL382E
Condition
Customer states:
 Knocking noises from the engine compartment can be heard when the engine is running.
Workshop findings:
 Knocking noise or rattling noise from the engine compartment at idle speed.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Checking the dual-mass flywheel part number:
1. Use the repair history to check if the dual-mass flywheel has already been replaced after July 7th, 2020.
2. If no replacement of the dual-mass flywheel has taken place after July 7th, 2020, Use ETKA with the VIN
entered to check whether dual-mass flywheel part number 06L 105 266 B or part number 06L 105 266 C was
installed at the factory. If the part number 06L 105 266 B was installed it will be selectable and not greyed out
(Figure 1). If 06L 105 266 C was installed at the factory it would be selectable and not greyed out.
Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 1. Dual mass flywheel in ETKA.
 If the vehicle was built with 06L 105 266 C or the dual-mass flywheel was replaced after July 7, 2020,
then this TSB does not apply. Compare the noise to a like vehicle and if normal do not replace the dual
mass flywheel.
 If the vehicle was built with 06L 105 266 B and the dual-mass has not been replaced after July 7, 2020,
then continue with this TSB.
Procedure for dual-mass flywheel with part number 06L105266B:
3. Replace the dual-mass flywheel with a dual-mass flywheel part number 06L105266C according to the repair
manual, Engine >> Servicing – 4-Cylinder 2.0L 4V TFSI Engine (EA 888 Generation III) >> 13 Crankshaft,
Cylinder Block >> Cylinder Block, Transmission Side >> Dual Mass Flywheel, Removing and Installing. The
modification to index C optimizes the noise characteristics.
4. When installing the new dual-mass flywheel, note
whether the securing clip part number 0DK 141 145
(Figure 2) in the drive splines of the electric drive
motor has been fitted according to the repair manual.
If it is missing or damaged then replace the securing
clip.
Figure 2. Securing clip.
Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
5. When installing the transmission carefully guide the transmission and the engine evenly together and pay
attention to the spring so it is not damaged during installation: Drivetrain >> 7-Speed Dual Clutch
Transmission 0DK >> 34 Controls, Housing >> Transmission, Removing and Installing >> Transmission,
Installing.
6. Test drive to confirm the repair.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
1362
Damage Code:
0020
Labor Operations:
Dual mass flywheel remove + reinstall
Diagnostic Time:
1362 1999
20 TU
Or
Or
1362 1950 (Q5)
See SRT with
associated
operations
Transmission remove + reinstall
3435 1927
See SRT with
associated
operations
Disable HV system voltage
9310 0000
See SRT with
associated
operations
Vehicle front + rear measured
4495 0350
See SRT with
associated
operations
Adjust alignment (If necessary)
See Labor
Operation
See SRT with
associated
operations
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 40
TU)
Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Claim Comment:
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2060662/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different from the ones listed in ETKA. Only use parts listed in this
TSB. If the Dual Mass Flywheel part number 06L 105 266 C supersedes to a newer part use the superseded
part number.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts and Screws as needed per the
Repair Manual
See ETKA/ELSA
06L105266C
Dual Mass Flywheel
01
N 90665001
Bolt, with polygon socket head
08
Additional Information
All parts and service references provided in this TSB (2060662) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.