TSB 20-2305

TECHNICAL SERVICE BULLETIN
10R60 Automatic Transmission - Harsh 7-6 Gear Downshift - Built
On Or Before 19-May-2020
202305
01
September
2020
This bulletin supersedes 20-2107. Reason for update: Not Applicable
Model:
Ford
2020 Explorer
Transmission/Transaxle: (10R60)
Lincoln
2020 Aviator
Transmission/Transaxle: (10R60)
Summary
This article supersedes TSB 20-2107 to update the Part List.
Issue: Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60
automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston
return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps
to replace the front support and A clutch assemblies.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2020 Explorer/Aviator
• Built on or before 19-May-2020
• 10R60 automatic transmission
• Harsh 7-6 gear downshift
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as less than 1.
Parts
Part
Number
Description
7L1Z7J227-A
Package Contains 2 Pieces, 4
Pieces Required
L1MZ-4421B
-
L1MZ-4676C
-
L1MZ6L612-A
-
L1MZ6L612-B
Package Contains 1 Piece, 2
Pieces Required
-
Fluid Cooler O-Ring Seals
Front Driveshaft Boot
Front Axle Seal Kit (Includes O-ring And
Circlip)
Catalytic Converter Gasket
Exhaust Gasket
Muffler Inlet Gasket
Quantity
4
1
1
1
2
1
L1MZ-9450A
W520214S440
Package Contains 2 Pieces, 1
Piece Required
Transmission Isolator Nut
W714265S442
Package Contains 4 Pieces, 2
Pieces Required
Muffler Inlet Nuts
W715618S437
Package Contains 4 Pieces, 6
Pieces Required
Torque Converter Nuts
W716375S900
Package Contains 5 Pieces, 8
Pieces Required
Transfer Case Bolts
W716979S439
Package Contains 4 Pieces, 2
Pieces Required
Rear Subframe Bolts
W719413S439
Package Contains 4 Pieces, 2
Pieces Required
Middle Subframe Bolts
W719431S439
Package Contains 4 Pieces,
4WD Requires 3 Pieces, 2WD
Requires 2 Pieces
Transmission Isolator Bolts
W719511S439
Package Contains 4 Pieces, 3
Pieces Required
Driveshaft Flex Coupling To Transfer Case
Flange Bolt
W719698S900
Package Contains 1 Piece, 4
Pieces Required
Exhaust Manifold Studs
W719699S442
Package Contains 1 Piece, 4
Pieces Required
Catalytic Converter Nuts
W721083S439
Package Contains 4 Pieces, 4
Pieces Required
Transmission Support Bolts
LP5Z7A130-B
-
LP5Z7A527-A
-
LP5Z7A527-B
-
LP5Z7A527-C
-
LP5Z7A527-D
-
LP5Z7A527-E
-
LP5Z7A527-F
-
LP5Z7A527-G
-
LP5Z7A527-H
-
LP5Z7A527-J
-
LP5Z7A527-K
-
1
1
2
2
1
1
1
Front Support Assembly
T-3 Shim (2.9 - 3 mm)
T-3 Shim (3.05 - 3.15 mm)
T-3 Shim (3.2 - 3.3 mm)
T-3 Shim (3.35 - 3.45 mm)
T-3 Shim (3.5 - 3.6 mm)
T-3 Shim (3.65 - 3.75 mm)
T-3 Shim (3.8 - 3.9 mm)
T-3 Shim (3.95 - 4.05 mm)
T-3 Shim (4.1 - 4.2 mm)
T-3 Shim (4.25 - 4.35 mm)
1
4
4
1
1
1
1
1
1
1
1
1
12
1
1
LP5Z7B066-E
-
A Clutch Apply Plate (3.55 - 3.75 mm)
LP5Z7B066-F
-
LP5Z7B066-G
-
LP5Z7B066-H
-
LP5Z7B066-J
-
LP5Z7B066-K
-
LP5Z7B066-M
-
LP5Z7B070-C
-
LP5Z7F219-A
Package Contains 1 Piece, 4
Pieces Required
A Clutch Friction Plate
LP5Z7F220-A
Package Contains 1 Piece, 3
Pieces Required
A Clutch Separator Plate
LP5Z7G159-A
Package Contains 1 Piece, 4
Pieces Required
A Clutch Separating Spring
JL3Z7N134-A
Package Contains 1 Piece, 12
Pieces Required
Front Support Attaching Bolt
HL3Z7G199-A
-
L1MZ3B478-A
-
5L3Z19A506-A
-
XG-11
A Clutch Apply Plate (3.75 - 3.95 mm)
A Clutch Apply Plate (3.95 - 4.15 mm)
A Clutch Apply Plate (4.15 - 4.35 mm)
A Clutch Apply Plate (4.35 - 4.55 mm)
A Clutch Apply Plate (4.55 - 4.75 mm)
A Clutch Pressure Plate
A Clutch Cushion Spring
Auxiliary Pump Tube Seal
Front Driveshaft Boot Clamp
1
1
1
1
1
1
1
1
4
3
4
12
1
1
Slip Yoke Grease (Front Driveshaft)
As
Needed
-
Motorcraft® High Temperature 4X4 Front
Axle and Wheel Bearing Grease
As
Needed
XG-3-A
-
Motorcraft® Silicone Brake Caliper Grease
and Dielectric Compound
As
Needed
XL-1
-
Motorcraft® Penetrating and Lock Lubricant
As
Needed
XL-2
-
Motorcraft® High Temp Nickel Anti-Sieze
Lubricant
As
Needed
XL-5-A
-
Motorcraft® Multi-Purpose Grease Spray
As
Needed
XT-10QLVC
-
Motorcraft® MERCON® LV Automatic
Transmission Fluid (Transfer Case) (All
Markets Except Canada)
As
Needed
CXT-10-LV6
-
Motorcraft® MERCON® LV Automatic
Transmission Fluid (Transfer Case) (Canada
Only)
As
Needed
XT-12QULV
-
Motorcraft® MERCON® ULV Automatic
Transmission Fluid
As
Needed
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part
Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
Time
2020 Explorer 4WD 3.3L 4WD: Road Test To Verify Concern Replace The Front
Support And A Clutch Assembly Includes Time To Remove And Install Transmission
(Do Not Use With Any Other Labor Operations)
202305A
9.7
Hrs.
2020 Aviator RWD 3.0L EcoBoost: Road Test To Verify Concern Replace The Front
Support And A Clutch Assembly Includes Time To Remove And Install Transmission
(Do Not Use With Any Other Labor Operations)
202305B
7.4
Hrs.
2020 Explorer RWD 2.3L EcoBoost: Road Test To Verify Concern Replace The
Front Support And A Clutch Assembly Includes Time To Remove And Install
Transmission (Do Not Use With Any Other Labor Operations)
202305C
8.1
Hrs.
2020 Explorer 4WD 2.3L EcoBoost: Road Test To Verify Concern Replace The
Front Support And A Clutch Assembly Includes Time To Remove And Install
Transmission (Do Not Use With Any Other Labor Operations)
202305D
8.7
Hrs.
2020 Explorer/Aviator 4WD 3.0L EcoBoost: Road Test To Verify Concern, Replace
The Front Support And A Clutch Assembly Includes Time To Remove And Install
Transmission (Do Not Use With Any Other Labor Operations)
202305E
7.8
Hrs.
Repair/Claim Coding
Causal Part:
7N169
Condition Code: 07
Service Procedure
1. Using the SelectShift mode, perform a manual 7-6 gear downshift. Is a harsh shift present?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to the Workshop Manual (WSM), Section 307-01 for normal
diagnostics.
2. Remove and discard the front support assembly. Perform only the necessary steps to remove and
service the front support assembly. Refer to WSM Section 307-01.
(1). It is only necessary to remove the torque converter, the main control, and the transmission fluid
pump to remove the front support.
3. Remove and discard the A clutch assembly from the transmission case. Refer to WSM, Section 307-01.
4. Install the A clutch assembly and perform the A clutch clearance measurement. Refer to WSM, Section
307-01.
5. Install front support assembly and perform the T3 selective shim measurement. Refer to WSM, Section
307-01.
6. To install, reverse the removal procedure.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.