SSM 49163

Service Bulletin Details

Public Details for: SSM 49163

Some 2020 escape and explorer hybrid vehicles may experience discharge of the high voltage battery (hvb) with dtcs P0DE6 and P0A7D. This may be due to the vehicle not being operated for an extended length of time or from a crank/no-start co

- 2020 -

Models from 2020

2020 FORD ESCAPE

2020 FORD EXPLORER

SSM 49163 - 2020 Escape And Explorer Hybrid - High Voltage Battery
Discharge - Diagnostic Trouble Codes (DTCs) P0DE6 and P0A7D
Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage
battery (HVB) with DTCs P0DE6 and P0A7D. This may be due to the vehicle not being operated for
an extended length of time or from a crank/no-start condition. If the HVB is discharged, refer to the
applicable GSB and Workshop Manual section to confirm if off-board charging is required. Note that
the voltages in the GSB do not apply to 2020 Escape and Explorer. Using the appropriate Ford scan
tool, monitor PID values: HVBAT_V on 2020 Escape (at least 90V, but less than 165V)and 2020
Explorer HVBAT_V (at least 114V, but less than 210V). For both vehicles, HEV_BAT_MIN_V should
be greater than 1.45V, and HEV_BAT_VAR_V less than 2.5V. If the values are within limits and the
HVB is suitable for a rescue charge, contact the Technical Assistance Center to request a high
voltage charger.
APPLICABLE VEHICLES
2020 CAR: TC CX482N ESCAPE
2020 CAR: TW U625N EXPLORER