No. 16-15
Service Bulletin Details
Public Details for: No. 16-15
Instructions on replacing the front drive shafts on the macan.
Models from 2017
2017 PORSCHE MACAN |
Models from 2016
2016 PORSCHE MACAN |
Models from 2015
2015 PORSCHE MACAN |
Models from 2014
2014 PORSCHE MACAN |
Symptom-based workshop manual Service 16/15 ENU 4041 4 Noise symptom - Strong vibrations during acceleration: Replacing front drive shafts (SY 16/15) General information Symptom Customers complain about strong vibrations during acceleration. Information These symptom-based repair instructions replace the previous instructions. Changes/additions compared to the previous repair instructions: Remedial measures added under "Remedial action". Part numbers added under "Tools and materials". Section on "Checking front drive shafts and replacing them if necessary" added. Software version and PIWIS Tester release updated under "Re-programming all-wheel drive control unit". Scopes updated/new scopes added under "Invoicing". Cause, introduction date and remedial action Cause The joint on the transmission side (tripod joint) on the front drive shafts can become damaged if the load exerted on it during acceleration is too high. Model Line: Macan (95B) Model Year: As of 2014 up to 2017 Date of introduction Optimized front drive shafts have been used during production since 21.03.2016. Remedial action In the event of a customer complaint, check which type of outer bellows is used on the front drive shafts at the left and right and carry out the following measures, depending on which type is installed and the actual cause of the fault: Outer bellows with Part No. 7N0.407.285 • • The optimized front drive shafts are already installed. In this case, only the damaged components must be replaced. AfterSales Sep 28, 2020 Page 1 of 6 4 Service 4041 ENU Symptom-based workshop manual 16/15 Information When replacing individual components on the front drive shafts, a mixed installation of different types of components is not permitted. Only replace removed components with components that have the same part number. Outer bellows with a part number other than 7N0.407.285 • • • The optimized front drive shafts are not installed. If one or both front drive shafts are damaged, both front drive shafts must always be replaced by optimized front drive shafts with the Part No. 95B.407.271.C. Workshop Manual 'Tools and materials' If front drive shafts were replaced with front drive shafts of a different type, the all-wheel drive control unit must also be re-programmed. Tools and materials Tools and materials Information Only the latest type is listed. Part No. Designation Qty. 95B.407.271.C Drive shaft 2 ea. 9A7.407.305.00 Outer constant-velocity joint 2 ea. N 911.705.01 Circlip on outer joint 2 ea. 9A7.407.285.00 Bellows 2 ea. N 107.401.01 Hose clamp on outer bellows 2 ea. N 107.402.01 Hose clamp on outer bellows 2 ea. 95B.407.341 Cover on inner joint 2 ea. 95B.407.363.A Inner joint 2 ea. N 908.345.01 Circlip on inner joint 2 ea. N 911.169.01 Circlip on inner joint 2 ea. 9A7.407.413.00 Adapter on inner joint 2 ea. 9A7.407.283.00 Inner bellows 2 ea. N 106.721.01 Hose clamp on inner bellows 2 ea. N 106.148.01 Hose clamp on inner bellows 2 ea. 9818 - PIWIS Tester II with PIWIS Tester test software version 16.100 (or higher) installed Battery charger 90A Sep 28, 2020 Page 2 of 6 AfterSales Symptom-based workshop manual Service 16/15 ENU 4041 4 Checking front drive shafts and replacing them if necessary Checking front drive shafts and replacing them if necessary Information The listed part numbers are only compatible with the latest version of the front drive shaft, Part No. 95B.407.271.C. Replace damaged components only with components with the same part number. Information For the latest type of front drive shafts, only replace individual components that are listed in the parts list. 1 Lift the vehicle. Workshop Manual 'Lifting the vehicle' 2 Read off and take note of the part number of the outer bellows on the front drive shaft at the left or right. • • 3 If the part number that is read off is not 7N0.407.285, both front drive shafts must be replaced with the latest type of front drive shafts. Continue with Step 3. If the part number that is read off is 7N0.407.285, optimized front drive shafts are already installed. Look for and replace damaged components. End of remedial action. Invoice for Scope 1. Remove and install front drive shafts at the left and right. Workshop Manual 'Removing and installing front drive shaft' Programming all-wheel drive control unit Programming all-wheel drive control unit Information The procedure described here is based on the PIWIS Tester II test software version 16.100. The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the instructions that must be followed. A discrepancy may arise with later software versions for example. 4 Connect a battery charger with a current rating of at least 40 A. AfterSales Sep 28, 2020 Page 3 of 6 4 Service 4041 ENU Symptom-based workshop manual 16/15 5 Switch on the ignition using the original driver's key. On vehicles with “Porsche Entry & Drive”, do this by replacing the control unit in the ignition lock with the original driver's key if necessary. 6 9818 - PIWIS Tester II with software version 16.100 installed must be connected to the vehicle. Then switch on the PIWIS Tester. 7 On the PIWIS Tester start screen, call up the 'Diagnostics' menu and select the relevant vehicle type. The diagnostic application is then started and the control unit selection screen is populated. 5 Control units ’Overview’ 6 ‘Campaign’ 7 Programming code 'B2H7A' Additional menu •F7“ select •F12“ enter •F12“ Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. Then press •>>“ to continue. During the programming sequence, the control unit is re-programmed and then re-coded automatically if necessary. Do not interrupt programming and coding. Once control unit programming - and coding if necessary - is complete, you will be prompted to switch the ignition off and then back on again after a specified waiting time. 8 Control units ’Overview’ 9 'Extended identification' 1 0 Software version programmed during this campaign All-wheel drive select •F12“ select •F12“ 1204 Following control unit programming, the software version can be read out of the all-wheel drive control units in the 'Extended identification' menu using the PIWIS Tester. If programming is not completed successfully (error message “Programming unsuccessful”), programming must be repeated. Sep 28, 2020 Page 4 of 6 1 Read out and erase all fault memories. 2 Switch off the ignition. 3 Disconnect the PIWIS Tester from the vehicle. 4 For vehicles with Porsche "Entry & Drive", replace the original vehicle key in the ignition lock with the control panel again. 5 Switch off and disconnect the battery charger. AfterSales Service Symptom-based workshop manual 16/15 ENU 4041 4 Invoicing Invoicing Scope 1: Reading off part number of the bellows on the front drive shaft at the left and right The work involved is invoiced under the labor operation: APOS Labor operation 40410200 Checking front drive shafts I No. For invoicing and documentation using PQIS, enter the following codes: Location (FES5) 40440 Constant-velocity joint Damage type (SA4) 1511 Break Scope 2: Checking and replacing front drive shafts (with new type) The work involved is invoiced under the labor operation: APOS Labor operation I No. 39952550 Programming all-wheel drive electronics control units 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 40411951 Removing and installing front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 40411952 Removing and installing front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 40410200 Checking front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 44052001 Removing and installing wheels 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" For invoicing and documentation using PQIS, enter the following codes: Location (FES5) 40440 Constant-velocity joint Damage type (SA4) 1511 Break AfterSales Sep 28, 2020 Page 5 of 6 4 Service 4041 ENU Symptom-based workshop manual 16/15 Scope 3: Checking and replacing front drive shafts (with new type) The work involved is invoiced under the labor operation: APOS Labor operation I No. 40411951 Removing and installing front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 39952550 Programming all-wheel drive electronics control units 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 43431750 Emptying and filling air spring bellows 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 40411952 Removing and installing front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 40410200 Checking front drive shafts 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" 44052001 Removing and installing wheels 1BK "4 CORNER AIR SUSPENSION CDC (PASM)" For invoicing and documentation using PQIS, enter the following codes: Location (FES5) 40440 Constant-velocity joint Damage type (SA4) 1511 Break Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. Sep 28, 2020 Page 6 of 6 AfterSales