SRV-SRB-20-043

Overview of Rear Brake System Updates
All Models
Service Repair Bulletin SRV-SRB-20-043
Date:
To:
From:
September 4, 2020
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Eric Bradley, Technical Training and Publications Manager
Dear Dealers,
This bulletin is to provide an overview of previously authorized and required processes in
relation to product improvement measures for with vehicles that have a customer concern of
reduced rear brake performance or perceived rear brake pressure loss.
Table of Contents
Page
1
1. Introduction
2. Current Rear Brake Line Replacement Guide
2
3. Vehicles with Previously Closed Campaigns or Corrections
3
4. Vehicles not Listed in Provided Table
3
5. Vehicles Outside of Warranty
3
6. Mechanical Adjustment of Rear Brake System
4
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
1/4
Overview of Rear Brake System Updates
All Models
Service Repair Bulletin SRV-SRB-20-043
Current Rear Brake Line Replacement Guide
The table below provides a list of current repair guidance and campaign documents for
reference.
NOTE
A TSB (technical service bulletin) is NOT a safety recall. These are product improvements
for current vehicle production that are being retroactively applied to existing customer
vehicles.
Family/Model
Year
XDiavel
2016-2020
Diavel 1260
2019-2020
2018-2020
Monster 821
2015-2017
Monster 1200
STD/S
2017-2020
2014-2016
Monster 1200 R
2016-2019
SuperSport
2017-2020
MR797
2017-2020
Brake Hose PN
61911341A
61911361A
61911381A
61911401A
61911281A
61911301A
61911281A
61911301A
61911291A
61911301A
61911291A
61911301A
61911291A
61911301A
61911291A
61911301A
61911491A
61911481A
Relevant Document
SRV-TSB-19-012 CR186
NORM Warranty
Youtech required
SRV-TSB-20-004 CR191
NORM Warranty
Youtech required
SRV-TSB-20-006 CR193
NORM Warranty
Youtech required
NORM Warranty
Youtech required
SRV-TSB-20-008 CR195
SRV-TSB-20-002 CR188
NOTE
Open campaigns listed in VIN history must be completed, and are covered by Ducati
under warranty outside the standard warranty period unless otherwise stated in the
bulletin instructions or a disqualifying event has occurred.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
2/4
Overview of Rear Brake System Updates
All Models
Service Repair Bulletin SRV-SRB-20-043
Vehicles with Previously Closed Campaigns or Corrections
For vehicles under warranty with a previously closed campaign for rear brake line replacement
where the lines have been replaced, please submit a Youtech to your Service Area Manager for
review. Include information regarding the current visit and any previous attempts at
correction.
For vehicles under warranty with a previously closed campaign for rear brake line replacement
where the lines have NOT been replaced, proceed with rear brake line replacement as defined
in the relevant bulletin and submit the claim under NORM warranty repairs. Include a Youtech
submission with information regarding the current visit and any previous attempts at
correction.
Vehicles NOT Listed in Provided Table
For vehicles under standard warranty without a listed campaign or brake line replacement in
the table above, please submit a Youtech to your Service Area Manager. Include information
regarding the current visit and any previous attempts at correction.
Vehicles Outside of Warranty
For vehicles outside of normal warranty and not covered by either Ever Red VSP or 3rd party
warranty, corrective actions including brake system bleeding and/or component replacement
may be eligible for goodwill assistance at the sole discretion of Ducati. If goodwill assistance is
provided, a signed disclaimer from the customer will be required on the repair order. The
following must be provided for consideration:
•
•
•
Vehicle is 10 model years old or less
Issue is not the result of misuse, damage, or modification
A Youtech is submitted with the following documentation:
• Description of issue and, if applicable, current and previous attempts to remedy
• Complete service history including all customer paid service, repairs, and
accessories
• Sales documentation for current owner
• Photos of the brake lever travel measurements as described in TSB
• If approved- a scan of final repair order with customer signature on Ducati provided
disclaimer
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
3/4
Overview of Rear Brake System Updates
All Models
Service Repair Bulletin SRV-SRB-20-043
Mechanical Adjustment of Rear Brake System
In the case of a correction for rear brake performance, always inspect the rear brake pedal
assembly for proper free-play adjustment of both the control rod and sensor stop as listed for
each vehicle in the repair manual in Section 4- Maintenance Operations.
WARNING
Improperly adjusted brake components can lead to significant damage to the brake
system and surrounding components. Damage due to improper adjustment is NOT
covered under warranty and is the responsibility of the party who performed the
adjustment to repair.
For questions about this Service Repair Bulletin
Please contact your Service Area Manager
Disclaimer: The references provided in this document are accurate at the time the document
was released. Please ensure you follow required actions in VIN history for all vehicles and refer
to the latest bulletins and repair manual instructions. The remedies listed are not intended to
correct vehicle issues caused by outside influence such as modification, neglect, damage,
misuse, or performance improper repairs.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9899
4/4