A9120152035912_4

91 Front TopView camera cannot be calibrated, the picture appears upside down
91 20 15 2035912/4 October 6, 2020. Supersedes Technical Service Bulletin Group 91 number 16-76 dated
September 23, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6/A7
2013 - 2018
All
Top View/Corner View Camera System
A8
2013 - 2018
All
Top View Camera System
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Removed inapplicable vehicles)
3
09/23/2016
Revised header (Added model years)
2
01/10/2014
Revised header (Added Q7)
Customer states:
 No customer concerns, it is found during PDI or
any other diagnostic work.
Workshop findings:
 After the camera control module, J928 (address
word 006C) has been replaced, the front image is
upside down and cannot be changed (Figure 1).
 The calibration cannot be completed.
Figure 1. Upside down image.
Page 1 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
The coding of the camera control module is not completed correctly.
Production Solution
Revised software.
Service
1. Using ODIS, enter binary coding of the J928 control module:
a. Right-click on the 6C
module, then select
Control module OBD
(Figure 2).
Figure 2. Selecting Control module OBD.
Page 2 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
b. Choose Code from
the menu (Figure 3).
The tester will state that
the operation failed.
Click past this warning
message and proceed.
Figure 3. Selecting Code.
Page 3 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
c. Click the Binary
Coding button at the
bottom of the screen
(Figure 4).
Figure 4. Binary Coding button at bottom of the screen.
Page 4 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Read the value of Byte
1 in the Current hex
value column (Figure
5). Record this number
for future use.
Figure 5. The current value of Byte 1.
3. Click on the Hex input column next to Byte 1 and change the value based on the following list:
 A6/A7: Change the value to HEX 08.
 A8 MY2011-2013: Change the value to HEX 02.
 A8 MY 2014+: Change the value to HEX 13.
Page 5 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Apply the value (Figure
6).
Figure 6. New HEX value entered. Click the Apply button.
Page 6 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
5. Choose Apply again
(Figure 7).
Figure 7. New HEX value entered. Click the Apply button.
6. On the confirmation
page, uncheck the
option to Reset control
modules. Select “Yes”
(Figure 8). Two more
errors will appear,
stating that the values
cannot be checked and
that the read operation
failed. Click past these
errors and the new
coding value will now
be in byte 1.
Figure 8. Uncheck ‘Reset control modules’. Perform the coding.
Page 7 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
7. Repeat steps 3 – 6, but instead change Byte 1 back to the original value written down in Step 2. In Step 6,
again uncheck Reset control modules when applying the coding.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9084
Damage Code:
0039
Labor Operations:
Code camera control module
9084 2599
20 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2035912/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2035912) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.