T-SB-0086-20

T-SB-0086-20
September 1, 2020
No Sound, Intermittent Loud Popping Noise, and/or
Static Noise – JBL Amplifier
Service
Category
Audio/Visual/Telematics
Section
Audio/Video
Market USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2020
Camry, Camry HV,
Highlander, Highlander HV,
RAV4, RAV4 HV, Sequoia,
Sienna, Tacoma, Tundra
Introduction
Some 2020 model year Toyota vehicles equipped with JBL amplifiers may exhibit no sound in all
modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated
amplifiers are available through the exchange program to address this condition. Follow the
Repair Procedure in this bulletin to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
2WD
4T1KZ1AK#LU041816
4T1FZ1AK#LU041792
4T1K61AK#LU367767
4T1K61AK#LU953904
4T1F11AK#LU367843
4T1F11AK#LU954004
4WD
4T1F11BK#LU002446
4T1K61BK#LU002456
Camry
TMMK
4T1F31AK#LU533949
4T1F31AK#LU014496
Camry HV
2WD
5TD*Z*AH#LS017657
5TD*Z*AH#LS508945
Highlander
TMMI
4WD
© 2020 Toyota Motor Sales, USA
5TD*Z*BH#LS031434
5TD*Z*BH#LS515067
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T-SB-0086-20
September 1, 2020
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No Sound, Intermittent Loud Popping Noise, and/or Static Noise – JBL
Amplifier
Production Change Information (continued)
MODEL
Highlander HV
PLANT
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
2WD
5TD*A*AH#LS002127
5TD*A*AH#LS500705
AWD
5TD*B*CH#LS007035
5TD*B*CH#LS503052
FWD
2T3Y1RFV#LW082599
2T3C1RFV#LW082667
2T3W1RFV#LC065948
AWD
2T3N1RFV#LW115875
2T3P1RFV#LW115984
2T3N1RFV#LC110313
2T3A1RFV#LC110285
2T3J1RFV#LC110067
TMMI
RAV4
TMMC
2T3DWRFV#LW087111
2T3RWRFV#LW087099
RAV4 HV
AWD HV
4T3EWRFV#LU004083
4T3DWRFV#LU004100
TMMK
2WD
5TD*Y5G1#LS074814
4WD
5TD**5G1#LS179054
2WD
5TD*Z3DC#LS074918
4WD
5TD*Z3DC#LS248711
2WD
3TMAZ5CN#LM135960
3TMBZ5DN#LM026478
3TMEZ5CN#LM135988
4WD
3TMCZ5AN#LM351435
3TMGZ5AN#LM351390
3TMDZ5BN#LM093962
2WD
5TFFY5F1#LX267292
5TFGY5F1#LX267304
4WD
5TFAY5F1#LX928701
5TFHY5F1# LX928753
5TFDY5F1#LX928707
Sequoia
TMMI
Sienna
Tacoma
Tundra
TMMBC
TMMTX
© 2020 Toyota Motor Sales, USA
T-SB-0086-20
September 1, 2020
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No Sound, Intermittent Loud Popping Noise, and/or Static Noise – JBL
Amplifier
Warranty Information
OP CODE
860601
DESCRIPTION
R & R Stereo Component
Amplifier Assembly
TIME
MODEL
OFP
0.5
Camry,
Camry HV
86280-06171
0.3
Highlander,
Highlander HV
86280-0E160
0.7
RAV4,
RAV4 HV
86280-0R060
0.4
Sequoia
86280-0C220
0.3
Sienna
86280-08050
0.5
Tacoma
86280-04080
0.4
Tundra
86280-0C230
T1
T2
87
74
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
MODEL
PART NUMBER
Camry,
Camry HV
86280-06171
Highlander,
Highlander HV
86280-0E160
RAV4,
RAV4 HV
86280-0R060
Sequoia
86280-0C220
Sienna
86280-08050
Tacoma
86280-04080
Tundra
86280-0C230
PART NAME
QTY
Stereo Component Amplifier Assembly*
1
*Obtain the amplifier assembly through the Manufacturer Exchange Center with the exception of new in-stock vehicles
with 799 miles or less that have NOT been placed in service or retail delivery record.
© 2020 Toyota Motor Sales, USA
T-SB-0086-20
September 1, 2020
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No Sound, Intermittent Loud Popping Noise, and/or Static Noise – JBL
Amplifier
Repair Procedure
1. Confirm the vehicle exhibits no sound in all modes, an intermittent loud popping noise, and/or
static noise coming from the speakers.
Does the vehicle exhibit ANY of the conditions mentioned above?

YES — Continue to step 2.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
2. Remove the stereo component amplifier assembly.
Refer to TIS, applicable model and model year Repair Manual:

2020 Camry:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Camry HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Highlander:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Highlander HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 RAV4:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 RAV4 HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Sequoia:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Sienna:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Tacoma:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”

2020 Tundra:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Removal”
© 2020 Toyota Motor Sales, USA
T-SB-0086-20
September 1, 2020
No Sound, Intermittent Loud Popping Noise, and/or Static Noise – JBL
Amplifier
Repair Procedure (continued)
3. Install the NEW or remanufactured stereo component amplifier assembly.
Refer to TIS, applicable model and model year Repair Manual:

2020 Camry:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Camry HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Highlander:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Highlander HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 RAV4:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 RAV4 HV:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Sequoia:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Sienna:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Tacoma:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”

2020 Tundra:
Audio/Visual/Telematics – Audio/Video – “Audio / Video: Stereo Component
Amplifier: Installation”
4. Confirm normal stereo component amplifier operation.
© 2020 Toyota Motor Sales, USA
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