A9320362058671_7

93 Battery does not stop charging (remaining charge time of 5 – 20 mins) - Repair Authorization
93 20 36 2058671/7 October 22, 2020. Supersedes Technical Service Bulletin Group 93 number 20-30 dated
June 30, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3 e-tron
2016 - 2018
All
Not Applicable
Condition
REVISION HISTORY
Revision Date
Purpose
7
-
Revised header (Added a model year)
6
06/30/2020
Revised Technical Background (Updated information)
Revised Service (Updated information)
5
05/05/2020
Revised title
Revised Condition (Updated information)
Revised Service (Updated information)
Customer states:
 The charger does not stop charging, charge indicator continues to pulse green and shows a remaining charge
time between 5 and 20 minutes, with no change, even after several hours of charging.
 In addition, the charge gauge may illuminate only 7 of the 8 LEDs when this occurs.
Workshop findings:
 There are no relevant DTCs stored in the battery regulation control module, J840 (address word 008C), and/or
the high-voltage battery charger control module, J1050 (address word 00C6).
Technical Background
In an effort to gain information on this condition we are asking that you contact the Audi Technical Assistance
Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition
noted above.
Production Solution
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
No changes to production have been made, as no issue has been identified.
Service
Audi of America is requesting your cooperation in supplying us with technical information regarding this
condition.
1. Perform the following steps:
A). Record all measured value blocks (MVB) of the battery regulation control module, J840 (address word
008C), and the high-voltage battery charger control module, J1050 (address word 00C6), then disconnect
the scan tool from the vehicle.
B). Charge the HV battery overnight. Then, before unlocking/opening any doors, or waking up any of the
control modules, record a short video (less than 10 Mb) of the charge indicator in the front of the vehicle.
Charge indicator may be solid green, pulsing green or off. Next, open the door and take pictures of the
remaining charging time in the instrument cluster.
C). While at full charge, take a picture of the charge level indicator in the cluster showing the LEDs currently
illuminated.
D). Again record all of the measured value blocks (MVB) of the battery regulation control module, J840
(address word 008C), and the high-voltage battery charger control module, J1050 (address word 00C6).
2. Perform the battery classification test plan and take pictures of the white battery label on the HV battery
housing.
3. Create a TAC Web ticket and attach the following:
 GFF paperless IDs of MVBs.
 Diagnostic log.
 Pictures.
 Video(s).
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2058671) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.