SSM 49267

SSM 49267: 2019-2020 Edge/Nautilus - Power Liftgate Inoperative
With DTC B144F
Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with diagnostic trouble code
(DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. To
resolve the concern, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan
tool. For claiming use causal part number 14B291 and Section 10 of the Service Labor Time Standards (SLTS)
Manual. Do not replace the power strut unless DTC B144F remains after reprograming the RGTM.
Vehicles:
2019-2020
2019-2020
Edge (CD539N) (DQ)
MKX/Nautilus (D9)
Symptom Code:
B144F
Global Customer Symptom Codes:
Category
Q1
Q2
Q3
Full Code
Driver Aides & Information
2*****
Driver Aides & Information Warning Indicators/Messages/Chimes
227***
Driver Aides & Information Warning Indicators/Messages/Chimes
2270**
Driver Aides & Information Warning Indicators/Messages/Chimes
227000
Driver Aides & Information Warning Indicators/Messages/Chimes Body Closure Ajar
227C**
Driver Aides & Information Warning Indicators/Messages/Chimes Body Closure Ajar
227C00
Driver Aides & Information Warning Indicators/Messages/Chimes Body Closure Ajar
Flashes
227C30
Driver Aides & Information Warning Indicators/Messages/Chimes Body Closure Ajar
Inoperative
227C38
Driver Aides & Information Warning Indicators/Messages/Chimes Body Closure Ajar
Stays On
227C68
Fit/Finish/Body
3*****
Fit/Finish/Body
Body Panels
331***
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Alignment
331801
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Difficult to Close
331815
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Difficult to Open
331822
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Power Control
331861
Fit/Finish/Body
Body Panels
Liftgate/Hatch
Power Function
331862
3318**
Safe & Secure
8*****
Safe & Secure
Latches/Locks
881***
Safe & Secure
Latches/Locks
8810**
Safe & Secure
Latches/Locks
Safe & Secure
Latches/Locks
Trunk/Hatch
Safe & Secure
Latches/Locks
Trunk/Hatch
Safe & Secure
Latches/Locks
Trunk/Hatch
Appearance
881303
Safe & Secure
Latches/Locks
Trunk/Hatch
Difficult to Close
881315
Safe & Secure
Latches/Locks
Trunk/Hatch
Difficult to Open
881322
Safe & Secure
Latches/Locks
Trunk/Hatch
Loose/Attachment 881342
Safe & Secure
Latches/Locks
Trunk/Hatch
Manual Function
881345
Safe & Secure
Latches/Locks
Trunk/Hatch
Power Function
881362
Safe & Secure
Latches/Locks
Trunk/Hatch
Sticks/Binds
881371
881000
8813**
881300
Safe & Secure
Latches/Locks
Tailgate
8814**
Safe & Secure
Latches/Locks
Tailgate
Safe & Secure
Latches/Locks
Tailgate
Appearance
881403
Safe & Secure
Latches/Locks
Tailgate
Difficult to Open
881422
Safe & Secure
Latches/Locks
Tailgate
Loose/Attachment 881442
Safe & Secure
Latches/Locks
Tailgate
Manual Function
881445
Safe & Secure
Latches/Locks
Tailgate
Sticks/Binds
881471
Safe & Secure
Latches/Locks
Storage Compartment
8816**
Safe & Secure
Latches/Locks
Storage Compartment
881600
Safe & Secure
Latches/Locks
Storage Compartment Difficult to Close
881615
Safe & Secure
Latches/Locks
Storage Compartment Difficult to Open
881622
Safe & Secure
Latches/Locks
Storage Compartment Loose/Attachment 881642
Safe & Secure
Latches/Locks
Storage Compartment Manual Function
881645
Safe & Secure
Latches/Locks
Storage Compartment Sticks/Binds
881671
Safe & Secure
Latches/Locks
Not Listed
881Z**
Safe & Secure
Latches/Locks
Not Listed
881Z00
Safe & Secure
Handle/Lever
Safe & Secure
Handle/Lever
Liftgate/Hatch
Safe & Secure
Handle/Lever
Liftgate/Hatch
Safe & Secure
Handle/Lever
Liftgate/Hatch
Appearance
88C203
Safe & Secure
Handle/Lever
Liftgate/Hatch
Difficult to Close
88C215
Safe & Secure
Handle/Lever
Liftgate/Hatch
Difficult to Open
88C222
Safe & Secure
Handle/Lever
Liftgate/Hatch
Loose/Attachment 88C242
Safe & Secure
Handle/Lever
Liftgate/Hatch
Sticks/Binds
881400
88C***
88C2**
88C200
88C271