No. 1901.1

5
Bulletin #: 1901.1
Advanced Technical Information
Part ID: 5711
Outside Door Handle Cracks/Breaks
Vehicles Affected
Model
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Macan
2015-2021
95B
N/A
M Number 4F6 K eyless Entry
Revision History
Revision
Release Date
Changes
0
January 17, 2019
Original document
1
October 27, 2020
Content update
Customer Concern
	The outside door handle may crack and break. It initially looks like the paint is cracking, but will grow to larger size
cracks.
Technical Background
A material incompatibility in the handle itself has been found to cause this issue.
AfterSales
October 27, 2020
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Bulletin #: 1901.1
Advanced Technical Information
Part ID: 5711
5
Service Information
The door handle should only be replaced, if the crack has become more than a hairline crack like the photo on the
right.
95B.837.205.C		G2X
95B.837.206.C		G2X
Production Information
Porsche is currently working on a technical solution. We apologize for this situation and will inform you as soon as
optimized parts are available.
There are limited parts available in stock. New improved parts have not been produced yet.
Warranty
	If the front door handle is defective, then the job line should be booked to 5711L or 5711R depending on which one
failed. If both failed, then the job line must be booked to 57110.
	If the rear door handle is defective, then the job line should be booked to 5811L or 5811R depending on which one
failed. If both failed, then the job line must be booked to 58110.
Additional Information
Please ensure pictures of the cracked handle(s) are attached to the PQIS job per policy guidelines.
Search Items
Door; handle; crack; break; paint
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6000010520
©2020 Porsche Cars North America, Inc.
AfterSales
October 27, 2020
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