17NA239

Bulletin No.:
Service Bulletin
Date:
17-NA-239
October, 2020
INFORMATION
Subject:
Information on Normal Characteristic - Vehicle Unable to Move After Being Parked for
an Extended Period of Time
This bulletin replaces PIC6083A. Please discard all copies of PIC6083.
Brand:
Cadillac
Model:
VIN:
to
ATS
2013
2019
CTS (VIN A)
2014
2019
Camaro SS
2010
2021
2012
2015
2017
2021
Caprice PPV
2014
2017
Corvette
2014
2020
SS
2014
2017
Camaro ZL1
Chevrolet
Model Year:
from
Copyright 2020 General Motors LLC. All Rights Reserved.
from
to
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—
Engine:
Transmission:
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Page 2
October, 2020
Bulletin No.: 17-NA-239
Involved Region or Country
North America, Europe, Russia, Middle East, Israel, Palestine, Argentina, Brazil, Chile,
Colombia, Ecuador, Paraguay, Peru, Uruguay, Japan, Cadillac Korea (South Korea), GM
Korea Company, China, Taiwan, Thailand, Singapore, Philippines, Africa
Additional Options (RPOs)
Note: This condition does not affect models equipped with Carbon Ceramic Rotors
(RPO J57).
Some customers may comment that when they go out and try to move their vehicle after it
has been parked for a period of time, they may have heard a "crunch" type noise right
before the vehicle starts to move.
Condition
⇒ Depending on how long the vehicle has been parked, the weather conditions
in which the vehicle was parked in, and how recently the vehicle has been
washed, the customer's concerns may range from simply a noise when the
vehicle first moves, all the way up to the extreme instance where a vehicle
cannot be moved out of the parking space.
Information
Important: Do Not replace any components for this concern under warranty. This is the
dealer's storage responsibility to move the vehicles when weather permits. This will help
with the brake pads rusting to the rotors. Please review the latest version of Service
Bulletin 09-00-89-002 for additional new vehicle storage recommendations.
This condition may be caused by the brake pads frozen to the vehicle's rotors.
• High performance brake components have a tendency to lightly bind, often noted as
resistance, then lightly clunk when attempting to move the vehicle forward or rearward
after a cold soak. This is usually noticed after parking, when the brakes have been
wet, as in driving in the rain or just after a car wash. This is expected for high
performance brakes with high friction pads and does not affect the operation or
performance of the brakes.
• If a residual roughness is felt when braking, it can easily be cleaned by applying the
brakes several times until the roughness is gone. If washing the vehicle prior to long
term storage, it is recommended that the vehicle be driven and brakes applied several
times before putting the vehicle in storage.
Note: Parking the vehicle on a slippery surface like ice should be avoided when binding
conditions are possible to eliminate the risk of the vehicle being difficult to move at a
later time.
Parts Information
No parts are required for this repair.
Customer Information
Please communicate to the customer this condition is a
normal operating characteristic of their vehicle. It will
not impact the designed performance or reliability of the
vehicle. Please share this information with the
customer, including a copy of this bulletin.
Version
5
Modified
January 16, 2018 - Updated the Camaro Model and Model Year information and added
the 2019 Model Year to Corvette.
April 18, 2018 - Updated the Important statement in the Information section.
July 13, 2018 - Added the 2019 Model Year to applicable vehicles.
October 02, 2020 – Added 2020 Chevrolet Corvette, 2020-2021 Chevrolet Camaro ZL1
and SS, removed Camaro Z28, updated Involved Region or Country section and added
Additional Options (RPOs) section to exclude RPO J57.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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