No. 120-19
Service Bulletin Details
Public Details for: No. 120-19
Instructions for checking the balance shaft bracing wheel and replacing it in the event that there are rattling noises from the engine compartment.
Models from 2020
2020 PORSCHE MACAN S |
Models from 2019
2019 PORSCHE MACAN S |
Symptom-based workshop manual Service 120/19 ENU 1380 1 Noise Symptom - Rattling Noises from Engine Compartment: Checking Balance Shaft Bracing Wheel and Replacing it if Necessary (SY 120/19) Revision: This bulletin replaces bulletin Group 1 120/19, dated 2/17/2020. Vehicle Types: Macan S (95BBH1)/Macan GTS (95BBL1)/Macan Turbo (95BCI1) Model Year: As of 2019 Subject: Balance shaft bracing wheel Symptom: Rattling noises from the engine compartment, particularly at an engine speed of between 1,200 and 2,000 rpm (partial load operation, engine at operating temperature). Remedial Action: Check balance shaft bracing wheel using a stethoscope and replace it if necessary. Vehicle Types: Panamera (971)/Panamera 4 (971)/Panamera 4S (971)/Panamera 4 E-Hybrid (971)/Panamera 4 Sport Turismo (971)/Panamera 4S Sport Turismo (971)/Panamera 4 E-Hybrid Sport Turismo (971) Model Year: As of 2017 up to 2019 Subject: Balance shaft bracing wheel Symptom: Rattling noises from the engine compartment, particularly at an engine speed of between 1,200 and 2,000 rpm (partial load operation, engine at operating temperature). Remedial Action: Check balance shaft bracing wheel using a stethoscope and replace it if necessary. Vehicle Types: Cayenne (9YAAA1)/Cayenne E-Hybrid (9YAAE1)/Cayenne S (9YABB1)/Cayenne Coupé (9YBAA1)/Cayenne E-Hybrid Coupé (9YBAE1)/Cayenne S Coupé (9YBBB1) Model Year: As of 2018 Subject: Balance shaft bracing wheel Symptom: Rattling noises from the engine compartment, particularly at an engine speed of between 1,200 and 2,000 rpm (partial load operation, engine at operating temperature). Remedial Action: Check balance shaft bracing wheel using a stethoscope and replace it if necessary. AfterSales Nov 18, 2020 Page 1 of 11 1 Service Symptom-based workshop manual ENU 120/19 1380 Required tools and parts (Macan/ Panamera) Nr.172 - Stethoscope Tools: • Parts Info: 1) Part No. 9A710344810 9A7103293A 95810115320 N 10156206 N 10413405 9A714511320 N 90365302 9A712107000 9A700565200 N 10124306 N 91004802 N 10451405 9A710942600 9A710942610 95810547000 9A709493000 9A710923500 WHT004955A Designation – Use Fastening part – Balance shaft bracing wheel Gear wheel – Balance shaft Shaft sealing ring – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Seal – Vacuum pump O-ring – Coolant pipe Seal – Coolant pipe O-ring – Coolant pipe Internal hexagon round/oval-head screw – Upper chain housing cover Double hexagon-head bolt – Upper chain housing cover Internal hexagon round/oval-head screw – Fuel high-pressure line Axle – Tensioning rail Axle – Guide rail Guide rail – Timing chain Friction plate – Camshaft actuator Sealing ring – Control valves Internal hexagon round cheese head bolt – Lower steering column universal joint 1) The parts are only required for replacing the balance shaft bracing wheel. Nov 18, 2020 Page 2 of 11 AfterSales Qty. 1 ea. 1 ea. 1 ea. 6 ea. 19 ea. 1 ea. 1 ea. 1 ea. 1 ea. 14 ea. 2 ea. 5 ea. 1 ea. 2 ea. 2 ea. 4 ea. 4 ea. 1 ea. Symptom-based workshop manual Service 120/19 ENU 1380 1 Required tools and parts (Cayenne) Nr.172 - Stethoscope Tools: • Parts Info: 1) Part No. 9A710344810 9A7103293A 95810115320 N 10156206 N 10413405 9A714511320 N 90365302 9A712107000 9A700565200 N 10124306 N 91004802 N 10451405 9A710942600 9A710942610 95810547000 9A709493000 9A710923500 N 10518405 Designation – Use Fastening part – Balance shaft bracing wheel Gear wheel – Balance shaft Shaft sealing ring – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Seal – Vacuum pump O-ring – Coolant pipe Seal – Coolant pipe O-ring – Coolant pipe Internal hexagon round/oval-head screw – Upper chain housing cover Double hexagon-head bolt – Upper chain housing cover Internal hexagon round/oval-head screw – Fuel high-pressure line Axle – Tensioning rail Axle – Guide rail Guide rail – Timing chain Friction plate – Camshaft actuator Sealing ring – Control valves Cheese head bolt with multiple-tooth head – Lower steering column universal joint Qty. 1 ea. 1 ea. 1 ea. 6 ea. 19 ea. 1 ea. 1 ea. 1 ea. 1 ea. 14 ea. 2 ea. 5 ea. 1 ea. 2 ea. 2 ea. 4 ea. 4 ea. 1 ea. 1) The parts are only required for replacing the balance shaft bracing wheel. AfterSales Nov 18, 2020 Page 3 of 11 1 Service ENU 120/19 1380 Symptom-based workshop manual Preparatory work Work Procedure: 1 Remove engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)'. 2 To remove turbocharger heat shield, see Workshop Manual '261219 Removing and installing turbocharger heat shield (V6 Turbo)'. Preparatory work Work Procedure: 1 Remove engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)'. 2 To remove air filter housing, see Workshop Manual '242519 Removing and installing air filter housing'. Distinguishing between high-pressure pump and balance shaft bracing wheel CAUTION Hot components • Risk of burns Let hot components cool down. Wear personal protective gear. Information • To prevent unnecessary repairs, it is important to distinguish between the high-pressure pump and balance shaft bracing wheel when trying to pin-point the source of the noise. • A Nr.172 - stethoscope, for example, can be used to pin-point the noise sources. • If you cannot be sure that the high-pressure pump is causing the noise, the noise analysis must be carried out using the stethoscope on the high-pressure pump of a comparable vehicle. Work Procedure: 1 2 Start the engine. Nr.172 - Stethoscope must be used on the high-pressure pump Contact point on high-pressure pump -1- and then on the engine housing Contact point on engine housing -2- in order to find the rattling noise. If you can clearly hear the rattling noise at the contact point on the high-pressure pump Contact point on high-pressure pump -1-, stop the engine and continue fault finding. Something else is causing the fault. Nov 18, 2020 Page 4 of 11 AfterSales Symptom-based workshop manual Service 120/19 ENU 1380 1 If you can clearly hear the rattling noise at the contact point on the engine housing Contact point on engine housing -2-, stop the engine and continue with Step 3. Contact point on high-pressure pump Contact point on engine housing 3 Replace balance shaft bracing wheel, see Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)'. Concluding work (Macan/ Panamera) Work Procedure:1 To install the turbocharger heat shield, see Workshop Manual '261219 Removing and installing turbocharger heat shield (V6 Turbo)'. AfterSales Nov 18, 2020 Page 5 of 11 1 Service Symptom-based workshop manual ENU 120/19 1380 2 Install engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)'. Concluding work (Cayenne) Work Procedure: 1 To install air filter housing, see Workshop Manual '242519 Removing and installing air filter housing'. 2 Install engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)'. Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labour operation I No. 13800110 Checking balance shaft bracing wheel APOS Labour operation 13805510 Checking and replacing balance shaft bracing wheel (vehicles without PCCB) APOS Labour operation 13805520 Checking and replacing balance shaft bracing wheel (vehicles with PCCB) I No. I No. PQIS coding: Location (FES5) 1380 Drive wheel for balance shaft Damage type (SA4) 2014 Rattling Parts: 1) Part No. 9A710344810 9A7103293A 95810115320 N 10156206 Nov 18, 2020 Page 6 of 11 Designation – Use Fastening part – Balance shaft bracing wheel Gear wheel – Balance shaft Shaft sealing ring – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover AfterSales Qty. 1 ea. 1 ea. 1 ea. 6 ea. Service Symptom-based workshop manual N 10413405 9A714511320 N 90365302 9A712107000 9A700565200 N 10124306 N 91004802 N 10451405 9A710942600 9A710942610 95810547000 9A709493000 9A710923500 WHT004955A 120/19 ENU Internal hexagon round cheese head bolt – Lower chain housing cover Seal – Vacuum pump O-ring – Coolant pipe Seal – Coolant pipe O-ring – Coolant pipe Internal hexagon round/oval-head screw – Upper chain housing cover Double hexagon-head bolt – Upper chain housing cover Internal hexagon round/oval-head screw – Fuel high-pressure line Axle – Tensioning rail Axle – Guide rail Guide rail – Timing chain Friction plate – Camshaft actuator Sealing ring – Control valves Internal hexagon round cheese head bolt – Lower steering column universal joint 1380 1 19 ea. 1 ea. 1 ea. 1 ea. 1 ea. 14 ea. 2 ea. 5 ea. 1 ea. 2 ea. 2 ea. 4 ea. 4 ea. 1 ea. 1) The parts are only required for replacing the balance shaft bracing wheel. References: Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Workshop Manual '261219 Removing and installing heat shield for turbocharger (V6 Turbo)' Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)' Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labor operation 13800110 Checking balance shaft bracing wheel (971) I No. AfterSales Nov 18, 2020 Page 7 of 11 1 Service ENU 120/19 1380 Symptom-based workshop manual I No. APOS Labor operation 13805510 Checking and replacing balance shaft bracing wheel (97AAA1, 97AAY1, 97ABA1, 97ABY1, 97CBA1, 97CBY1) APOS Labor operation 13805515 Checking and replacing balance shaft bracing wheel (97ADB1, 97CDB1) APOS Labor operation 13805520 Checking and replacing balance shaft bracing wheel (97ABE1, 97CBE1) I No. I No. PQIS coding: Location (FES5) 1380 Drive wheel for balance shaft Damage type (SA4) 2014 Rattling Parts: 1) Part No. 9A710344810 9A7103293A 95810115320 N 10156206 N 10413405 9A714511320 N 90365302 9A712107000 9A700565200 N 10124306 Nov 18, 2020 Page 8 of 11 Designation – Use Fastening part – Balance shaft bracing wheel Gear wheel – Balance shaft Shaft sealing ring – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Seal – Vacuum pump O-ring – Coolant pipe Seal – Coolant pipe O-ring – Coolant pipe Internal hexagon round/oval-head screw – Upper chain housing cover AfterSales Qty. 1 ea. 1 ea. 1 ea. 6 ea. 19 ea. 1 ea. 1 ea. 1 ea. 1 ea. 14 ea. Service Symptom-based workshop manual N 91004802 N 10451405 9A710942600 9A710942610 95810547000 9A709493000 9A710923500 WHT004955A 120/19 ENU Double hexagon-head bolt – Upper chain housing cover Internal hexagon round/oval-head screw – Fuel high-pressure line Axle – Tensioning rail Axle – Guide rail Guide rail – Timing chain Friction plate – Camshaft actuator Sealing ring – Control valves Internal hexagon round cheese head bolt – Lower steering column universal joint 1380 1 2 ea. 5 ea. 1 ea. 2 ea. 2 ea. 4 ea. 4 ea. 1 ea. 1) The parts are only required for replacing the balance shaft bracing wheel. References: Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Workshop Manual '261219 Removing and installing heat shield for turbocharger (V6 Turbo)' Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)' Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labor operation 13800110 Checking balance shaft bracing wheel (9YA/9YB) APOS Labor operation 13805510 Checking and replacing balance shaft bracing wheel (9YAAA1, 9YBAA1) APOS Labor operation 13805520 Checking and replacing balance shaft bracing wheel (9YABB1, 9YBBB1) I No. I No. I No. AfterSales Nov 18, 2020 Page 9 of 11 1 Service ENU 120/19 1380 Symptom-based workshop manual I No. APOS Labor operation 13805515 Checking and replacing balance shaft bracing wheel (9YAAE1, 9YBAE1) PQIS coding: Location (FES5) 1380 Drive wheel for balance shaft Damage type (SA4) 2014 Rattling Parts: 1) Part No. 9A710344810 9A7103293A 95810115320 N 10156206 N 10413405 9A714511320 N 90365302 9A712107000 9A700565200 N 10124306 N 91004802 N 10451405 9A710942600 9A710942610 95810547000 9A709493000 Nov 18, 2020 Page 10 of 11 Designation – Use Fastening part – Balance shaft bracing wheel Gear wheel – Balance shaft Shaft sealing ring – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Internal hexagon round cheese head bolt – Lower chain housing cover Seal – Vacuum pump O-ring – Coolant pipe Seal – Coolant pipe O-ring – Coolant pipe Internal hexagon round/oval-head screw – Upper chain housing cover Double hexagon-head bolt – Upper chain housing cover Internal hexagon round/oval-head screw – Fuel high-pressure line Axle – Tensioning rail Axle – Guide rail Guide rail – Timing chain Friction plate – Camshaft actuator AfterSales Qty. 1 ea. 1 ea. 1 ea. 6 ea. 19 ea. 1 ea. 1 ea. 1 ea. 1 ea. 14 ea. 2 ea. 5 ea. 1 ea. 2 ea. 2 ea. 4 ea. Symptom-based workshop manual 9A710923500 N 10518405 Service 120/19 ENU 1380 1 4 ea. Sealing ring – Control valves Cheese head bolt with multiple-tooth head – Lower steering column universal joint 1 ea. 1) The parts are only required for replacing the balance shaft bracing wheel. References: Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Workshop Manual '242519 Removing and installing air cleaner housing ' Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. AfterSales Nov 18, 2020 Page 11 of 11