16-0071

SAFETY RECALL 14S02 - CORROSION AT FORWARD ATTACHMENT OF
LOWER CONTROL ARM - REQUESTS FOR RECALL SERVICE ACTION
TSB 16-0071
FORD:
2001-2004 Escape
This article supersedes TSB 14-0163 to provide updated contact direction to the Special Service Support Center.
ISSUE
2001-2004 Escape vehicles Safety Recall 14S02 has been issued for vehicles that are operated in high corrosion areas
for an extended period, where a corrosion-related separation of the forward attachment of the lower control arm (LCA)
from the subframe may occur. Separation of the LCA from the subframe may result in diminished vehicle directional
control, increasing the risk of a crash.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. For 2001-2004 Escape vehicles that are not covered under Safety Recall 14S02 but exhibit corrosion at the forward
attachment of the lower control arm, dealers can submit a Non-Involved Vehicle type contact to the Special Service
Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the
VIN tag, Odometer and an image of both front forward lower control arm to subframe attachment areas on the vehicle.
Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and
U.S. Virgin Islands) must contact [email protected] to request recall service action.
2. If approved, follow Safety Recall 14S02. Dealers are to install a reinforcement crossbrace on the subframe so that
steering control can be maintained in the event of a separation of the forward attachment of the LCA. If the forward
attachment of the LCA has already separated, provide the required information as indicated in Attachment III of Safety
Recall 14S02: Technical information to request approval to replace the subframe.
OTHER APPLICABLE ARTICLES: 14S02
WARRANTY STATUS:
Information Only – Not Warrantable
NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job
properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The
procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership
to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan
coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves
the right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources.
Copyright © 2016 Ford Motor Company
Online Publication Date April 21, 2016
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