16-0073

Service Bulletin Details

Public Details for: 16-0073

For 1997-2003 f-150, 2004 f-150 heritage, 1997-1999 f-250 light duty, or 2002-2003 blackwood vehicles safety recall 11s21 has been issued for vehicles that are operated in high corrosion areas for an extended period, where one or both fuel

- 2003 - 2002 - 2001 - 2000 - 1999 - 1998 - 1997 -

Models from 2003

2003 FORD F-150

2003 LINCOLN BLACKWOOD

Models from 2002

2002 FORD F-150

2002 LINCOLN BLACKWOOD

Models from 2001

Models from 2000

Models from 1999

Models from 1998

Models from 1997

SAFETY RECALL 11S21 - FUEL TANK STRAP FRACTURE - REQUESTS
FOR RECALL SERVICE ACTION
TSB 16-0073
FORD:
1997-1999 F-250 LIGHT DUTY
1997-2003 F-150
2004 F-150 HERITAGE
LINCOLN:
2002-2003 BLACKWOOD
This article supersedes TSB 14-0164 to provide updated contact direction to the Special Service Support Center.
ISSUE
For 1997-2003 F-150, 2004 F-150 Heritage, 1997-1999 F-250 Light Duty, or 2002-2003 Blackwood vehicles Safety Recall
11S21 has been issued for vehicles that are operated in high corrosion areas for an extended period, where one or both
fuel tank straps could potentially fracture. Strap fracture may result in the fuel tank contacting the ground. If the fuel tank
contacts the ground and develops a leak while driving, there is a potential for fire.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. For 1997-2003 F-150, 2004 F-150 Heritage, 1997-1999 F-250 Light Duty, or 2002-2003 Blackwood vehicles that are
not covered under Safety Recall 11S21 but exhibit fuel tank strap corrosion, dealers can submit a Non-Involved
Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service
action. Dealers should provide pictures of the VIN tag, Odometer and an image of the damaged straps on the vehicle.
Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and
U.S. Virgin Islands) must contact [email protected] to request recall service action.
2. If approved, follow Safety Recall 11S21. Dealers are to install new E-coated fuel tank straps.
OTHER APPLICABLE ARTICLES: 11S21
WARRANTY STATUS:
Information Only – Not Warrantable
NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job
properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The
procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership
to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan
coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves
the right to supercede this information with updates.The most recent information is available through Ford Motor Company's on-line technical resources.
Copyright © 2016 Ford Motor Company
Online Publication Date April 21, 2016
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