NAS20.11.002

SERVICE ACTION N481 - VARIABLE
CAMSHAFT TIMING (VCT) SOLENOIDS
NAS20.11.002
WORKSHOP
CAN/USA
AFTERSALES BULLETIN
NOVEMBER 2, 2020
DESCRIPTION OF ISSUE
A potential issue has been identified on Land Rover certain vehicles with the Ingenium I4 2.0L engine within the
listed Affected Vehicle Range which may exhibit one or more of the following:
-
Driveability flat spots;
Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble
Code(s) (DTC) stored in the Powertrain Control Module (PCM);
Increased induction noise while driving; and/or
A small reduction in performance.
AFFECTED VEHICLE RANGE
Discovery Sport (LC)
Model Year: ................. 2018-2019
VIN: ................................. 708389-830069
New Range Rover Evoque (LZ)
Model Year: ................. 2020
VIN: ................................. 000181-033458
Range Rover Evoque (LV)
Model Year: ................. 2018-2019
VIN: ................................. 269219-351490
Range Rover Velar (LY; INGENIUM I4 2.0L Petrol)
Model Year: ................. 2018-2020
VIN: ................................. 749361-795580; 202091-243940
Range Rover Sport (LW; INGENIUM I4 2.0L Petrol - PHEV)
Model Year: ................. 2018-2019
VIN: ................................. 162191-166281; 807145-845249
Range Rover (LG; INGENIUM I4 2.0L Petrol - PHEV)
Model Year: ................. 2018-2019
VIN: ................................. 361214-364168; 509423-523709
Visit the British Brands Sales Suite (BBSS) website for a list of affected new vehicles at your retailer.
SERVICE PROGRAM / REWORK ACTION
Retailers are to replace the VCT solenoids before vehicle handover to the customer. Affected vehicles already in
the hands of customers should be updated at the next available opportunity.
There will be no charge to owners for this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to
undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action.
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495
Refer to Technical Bulletin N481NAS, Service Action: Variable Camshaft Timing (VCT) Solenoids, for detailed repair
instructions.
PARTS
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part number(s)
necessary to perform repairs.
DESCRIPTION
PART NUMBER
QUANTITY
Variable Camshaft Timing (VCT) solenoid LR126832
2
Range Rover Sport, Range Rover only
8
LR037935
Engine compartment brace - Bolt
TOOLS
Refer to Technical Bulletin noted above for any required tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are
identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO
and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out
allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the October 31, 2022
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
N481
OPTION CODE
Discovery Sport,
Range Rover Evoque,
Range Rover Velar
DESCRIPTION
SRO
TIME (HOURS)
PART(S)
QUANTITY
Variable Camshaft
Timing Solenoid Engine Set - Renew
18.31.51
Discovery Sport: ............ 0.3
Range Rover Evoque: . 0.3
Range Rover Velar: ...... 0.6
LR126832 2
Variable Camshaft
Timing Solenoid Engine Set - Renew
18.31.51
Discovery Sport: ............ 0.3
Range Rover Evoque:... 0.3
Range Rover Velar: ...... 0.6
LR126832 2
Drive in/drive out
02.02.02
All: ........................................ 0.2
-
Variable Camshaft
Timing Solenoid Engine Set - Renew
18.31.51
0.8
LR126832 2
LR037935 8
A
N481
Discovery Sport,
Range Rover Evoque,
Range Rover Velar
B
N481
Range Rover Sport,
Range Rover
C
-
PROGRAM
CODE
N481
OPTION CODE
Range Rover Sport,
Range Rover
D
DESCRIPTION
SRO
TIME (HOURS)
PART(S)
QUANTITY
Variable Camshaft
Timing Solenoid Engine Set - Renew
18.31.51
0.8
LR126832 2
LR037935 8
Drive in/drive out
02.02.02
0.2
-
Normal Warranty policies and procedures apply.
-