S2008000172

Service Bulletin Details

Public Details for: S2008000172

Radio screen flickering when using apple carplay or android auto.


- 2021 - 2020 - 2019 - 2018 -

Case Number: S2008000172
Release Date:
11/07/2020
Symptom/Vehicle Issue: Radio Screen Flickering When Using Apple CarPlay Or Android
Auto.
Discussion: Owners may notice the radio screen flickering on Aptive radios with 7” and 8.4”
screens while using Apple CarPlay or Android Auto.
Do not replace the radio as software will be the same. A radio software enhancement is tentatively
coming in first quarter 2021.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020


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