RAV4 HV Refuelin

PROTECTED 関係者外秘
RAV4 HV – REFUELING PERFORMANCE
20TE04 & 20TE05 Quick Reference Guide
Customer
reports refueling
performance
concern.
Covered Conditions
•
•
•
Confirm CSP
coverage on
“Warranty” tab
in Service Lane.
Remind
customer to
arrive for
appointment
with full tank to
ensure
diagnosis can
be performed.
After refueling and the fuel pump automatically shuts off, the fuel
gauge does not read full.
Multi-information displayed distance to empty is less than
expected.
Fuel dispensed during refueling is less than expected.
CSP 20TE04 Coverage - Fuel Tank & Fuel Sender Gauge
CSP 20TE05 Coverage - Fuel Sender Gauge*
*Vehicles produced at plant with updated fuel tank.
Vehicle arrives
for appointment
Verify customer
concern per
T-SB-0109-20
Covered
Condition
Confirmed
20TE04- Replace fuel tank & fuel sender gauge
20TE05- Replace fuel sender gauge
Refueling from Low Fuel Light to Auto Stop (Normal Operation)
Vehicle
Refueling
Performance OK
Remind
customer of
normal refueling
performance /
condition
Note: Diagram is referenced in Owner Letter. Reference the FAQ within the Dealer Package on TIS: 20TE04 or 20TE05