A1320122060662_2

13 Rattling noises at idle speed
13 20 12 2060662/2 December 18, 2020. Supersedes Technical Service Bulletin Group 13 number 20-08 dated
September 15, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A7, Q5
2020 - 2021
All
DL382E
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added MY 2021 Q5 and A7)
Revised Warranty (Updated Labor Operations and added A7 model)
Revised Additional Information (Added references)
1
09/15/2020
Initial publication
Customer states:
 Knocking noises from the engine compartment can be heard when the engine is running.
Workshop findings:
 Knocking noise or rattling noise from the engine compartment at idle speed.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Checking the dual-mass flywheel part number:
1. Use the repair history to check if the dual-mass flywheel has already been replaced after July 7th, 2020.
Page 1 of 5
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. If no replacement of the dual-mass flywheel has taken place after July 7th, 2020, Use ETKA with the VIN
entered to check whether dual-mass flywheel part number 06L 105 266 B or part number 06L 105 266 C was
installed at the factory. If part number 06L 105 266 B was installed it will be selectable and not greyed out
(Figure 1). If 06L 105 266 C was installed at the factory it would be selectable and not greyed out.
Figure 1. Dual mass flywheel in ETKA.
 If the vehicle was built with 06L 105 266 C or the dual-mass flywheel was replaced after July 7, 2020,
then this TSB does not apply. Compare the noise to a like vehicle and if it is normal then do not replace
the dual mass flywheel.
 If the vehicle was built with 06L 105 266 B and the dual-mass has not been replaced after July 7, 2020,
then continue with this TSB.
Procedure for dual-mass flywheel with part number 06L105266B:
3. Replace the dual-mass flywheel with a dual-mass flywheel part number 06L105266C according to the repair
manual, Engine >> Servicing – 4-Cylinder 2.0L 4V TFSI Engine (EA 888 Generation III) >> 13 Crankshaft,
Cylinder Block >> Cylinder Block, Transmission Side >> Dual Mass Flywheel, Removing and Installing. The
modification to index C optimizes the noise characteristics.
Page 2 of 5
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. When installing the new dual-mass flywheel, note
whether the securing clip part number 0DK 141 145
(Figure 2) in the drive splines of the electric drive
motor has been fitted according to the repair manual.
If it is missing or damaged then replace the securing
clip.
Figure 2. Securing clip.
5. When installing the transmission carefully guide the transmission and the engine evenly together and pay
attention to the spring so it is not damaged during installation: Drivetrain >> 7-Speed Dual Clutch
Transmission 0DK >> 34 Controls, Housing >> Transmission, Removing and Installing >> Transmission,
Installing.
6. Test drive to confirm the repair.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
1362
Damage Code:
0020
Labor Operations:
Dual mass flywheel remove + reinstall
1362 1950
See SRT with
associated
operations
Transmission remove + reinstall (Q5)
3435 1927
Transmission remove + reinstall (A7)
3435 1918
See SRT with
associated
operations
Disable HV system voltage
9310 0000
See SRT with
associated
operations
Page 3 of 5
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Diagnostic Time:
Claim Comment:
Vehicle front + rear measured
4495 0350
See SRT with
associated
operations
Adjust alignment (If necessary)
See Elsa
See SRT with
associated
operations
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 40
TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2060662/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different from the ones listed in ETKA. Only use parts listed in this
TSB. If the Dual Mass Flywheel part number 06L 105 266 C supersedes a newer part use the superseded part
number.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
06L105266C
Dual Mass Flywheel
01
N 90665001
Bolt, with polygon socket head
08
Additional Information
More information on this system can be found in the following resources:
 Elsa: Engine >> Servicing – 4-Cylinder 2.0L 4V TFSI Engine (EA 888 Generation III) >> 13 Crankshaft,
Cylinder Block >> Cylinder Block, Transmission Side >> Dual Mass Flywheel, Removing and Installing.
Page 4 of 5
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 Elsa: Drivetrain >> 7-Speed Dual Clutch Transmission 0DK >> 34 Controls, Housing >> Transmission,
Removing and Installing >> Transmission, Installing.
All parts and service references provided in this TSB (2060662) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.