EXPIRATION NOTIF

Service Bulletin Details

Public Details for: EXPIRATION NOTIF

Expiration notification - 2g telematics hardware replacement campaign summary in 2016, nissan launched a customer satisfaction initiative (csi) that provided clients with an opportunity to update the telematics control unit (tcu) in v

- 2015 - 2014 - 2013 - 2012 - 2011 -

Models from 2015

Models from 2014

Models from 2013

Models from 2012

Models from 2011

CAMPAIGN
BULLETIN
QUALITY ACTION
Expiration Notification – 2G Telematics Hardware Replacement
Reference: PC449 & PC450
Date: December 22, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
Campaign ID
Affected Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Expiration date:
N/A
N/A
December 22, 2020
***** Campaign Summary*****
effective
immediately
December 31, 2021.
***** What Dealers Should Do *****
1.
PC449 and PC450
December 22, 2020.
***** Release Schedule *****
Repair

Owner
Notification

NTB17-015

NISSAN NORTH AMERICA, INC.
CAMPAIGN ID: PC449, PC450 | EXPIRATION NOTIFICATION
Frequently Asked Questions (FAQ):
Q.
AT&T discontinued its 2G cellular network coverage on December 31, 2016. How does this affect my
access to NissanConnect EV (formerly CARWINGS)?
Q:
What is 2G cellular network access?
Q.
Which vehicles have 2G compatible TCUs?
Q:
Will the new TCU hardware work with the 4G cellular network?
Q.
Why is Nissan using 3G technology rather than 4G?
Q:
Will my vehicle's navigation system feature be affected by the discontinuation of the 2G cellular network?
CAMPAIGN ID: | EXPIRATION NOTIFICATION
Q.
When were vehicle owners notified about this Customer Service Initiative?
Q.
Does this issue affect any other Nissan (or Infiniti) models?
Q.
Who can I call with Telematics system specific questions?
CAMPAIGN ID: | EXPIRATION NOTIFICATION