APaS01062021904
Service Bulletin Details
Public Details for: APaS01062021904
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2018-2020 accords, 2017-2020 cr-vs & 2018-2020 odysseys with a customer complaint of an unexpected cmbs operation or a brake application. To better understand th
Models from 2020
2020 HONDA ACCORD |
2020 HONDA CR-V |
2020 HONDA ODYSSEY |
Models from 2019
2019 HONDA ACCORD |
2019 HONDA CR-V |
2019 HONDA ODYSSEY |
Models from 2018
2018 HONDA ACCORD |
2018 HONDA CR-V |
2018 HONDA ODYSSEY |
Models from 2017
2017 HONDA CR-V |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 01 From Parts and Service Division Subject Request for Info: 2017-2020 Accord, CR-V & Odyssey CMBS Activation Issue 06 2021 Expires on 01 19 2021 PRIORITY/ACTION REQUIRED To: From: RE: All Honda Service Managers/Advisors Technical Information & Support Group (formerly TRS) Request for Info: 2017-2020 Accord, CR-V & Odyssey CMBS Activation Issue This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind. Action Required If a vehicle matching the description above comes into your dealership, please e-mail Technical Information & Support (TIS - formerly TRS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. Accord) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1