ATC2394

ACCOUNT TEAM COVERAGE
Please Deliver To: Service Managers and Warranty Decision Makers
FROM: Cummins Global Warranty Administration Communications
Subject: L9N CM2380 L124B Oil Cooler Replacement ATC
Number: Atc2394
Expires:
Attention:
Date: 17-Dec-2020
17-Jun-2022 (U.S./Canada)
17-Jun-2022 (International)
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
If additional information is required, please contact your Cummins Warranty Operations Group Leader.
DESCRIPTION:
This ATC is being issued to address leaks from aluminum oil cooler on certain L9N CM2380 L124B engines. This field
action authorizes certified repair locations to replace the aluminum oil cooler with a stainless steel oil cooler.
NOTE: Please take care to prevent unnecessary fluid loss. This field action does not cover any parts, fluids, filters nor
consumables other than those listed below. Failed units should fall to any remaining Base or Extended Coverage
options that most benefits the owner for any needed repairs.
ACTION:
In order to qualify for repair under this field action, an engine:
1 will be covered Regardless of coverage status, and
2 must show as OPEN on QuickServe® Online for this field action, and
3 must not present with a failed oil cooler.
NOTE: The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1 Remove and Install Lubricating Oil Cooler. Please refer to Service Manual 5467492 for L9N CM2380 L124B
engines.
MATERIAL DISPOSITION:
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise indicated, items with
no core liability can be scrapped.
REIMBURSEMENTS:
Parts:
NOTE: All parts listed are OPTIONAL. Select ONLY the appropriate parts required to complete the repair.
The following parts are covered under this field action:
Part Number
304922100
391817400
392279400
392901100
540390500
547743200
Quantity
1
1
1
1
1
1
Description
SAL,RNG (OPTIONAL)
GSK,COR (OPTIONAL)
SAL,RNG (OPTIONAL)
GSK,COV (OPTIONAL)
GSK,COV (OPTIONAL)
COR,CLR (OPTIONAL)
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
Labor using applicable Access Code and Time:
SRT Code
Description
00-90X
Administrative time
07-0DX
LUBRICATING OIL COOLER - REMOVE AND INSTALL - L9N
CM2380 L124B (OPTIONAL)
Time
Travel:
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables:
Consumables are not covered under this field action.
Claim Instructions:
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com).
For information regarding RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there
are additional questions, please contact your local Cummins Distributor.
Account Code: .............................................................................................................................................................. 27
Pay Code: .......................................................................................................................... North America Distributor = X
Pay Code: ................................................................................................................................ North America Dealer = D
Pay Code: ............................................................................................................................... International Distributor = I
Pay Code: ................................................................................................................................... International Dealer = R
Failure Code: ..................................................................................................................................................... WLCELG
Attachments
atc2394_esn-list.xlsx