15-003-17

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
15-003/17 - LDWS AND HBC WARNING LIGHTS ON AND DTC
C1001:92
Bulletin No.: 15-003/17
Last Issued: 05/11/2017
CUSTOMER NOTE
• After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the
LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will
be displayedon the Multi-Information Display (MID) or the center display when FSC lens is foggy.
• The foggy FSC lens may occur at some weather conditions and is not caused by a defect of the parts.
Whenthe warning message is displayed, drive the vehicle for 10 minutes or more with the defroster ON to
defogthe FSC lens.
APPLICABLE MODEL(S)/VINS
2016 Mazda6 vehicles with VINs JM1 GJ ****** 400001 through 488592 (produced from November 24,
2014
through June 30, 2016)
2016-2017 CX-3
2016 CX-5
DESCRIPTION
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control
(HBC)(amber) warning lights are on when they start driving around dusk or dawn under low temperatures.
At thattime, the windshield is clear but the lens of the Forward Sensing Camera (FSC) is foggy.
The FSC may not function properly under the following conditions:
• Foggy windshield
• Foggy FSC lens
• Heavy rain, dense fog, snow and direct sun light
• No or poor lane markings
When the FSC control system detects the foggy lens of the camera, the system deactivates LDWS and
HBCfunctions.
NOTE:
• DTC C1001:92 [FORWARD SENSING CAMERA (FSC)], (Poor functioning of forward sensing
camera(FSC)) is stored in memory.
• Driving with the windshield defroster on for at least 10 minutes may eliminate the fog.
Page 1 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 15-003/17
Last Issued: 05/11/2017
The detection level of the FSC has been changed. This change does not eliminate the warning message.
Current FSC Detection
Foggy System
Warning Lights
Multi-InformationDisplay
High Beam Control (HBC)* and/or
Lane
Departure Warning System
(LDWS)*malfunction.
Defrost the windshield. Have the
vehiclechecked by a Studio if this
indicator stays on.
*Existence of these features
depends onmodels/trim levels.
100% Disabled
0% Running
Center Display
(Message is used to encourage the
customer to defog the windshield)
None
None
None
New FSC Detection
Page 2 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 15-003/17
Foggy
100%
System
Last Issued: 05/11/2017
Warning Lights
Multi-InformationDisplay
Center Display
(Message is used to encourage
the
customer to defog the
windshield)
High Beam Control (HBC)*
and/or Lane
Departure Warning System
(LDWS)*malfunction.
Defrost the windshield. Have
the vehiclechecked by a Studio if
this indicator stays on.
*Existence of these features
depends onmodels/trim levels.
Disabled
Extended system running
range
0%
Running
None
None
None
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace the forward sensing camera. Refer to MS3 online Workshop Manual:
• Mazda6 - FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION.
• CX-3 - FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION.
• CX-9 - FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION.
NOTE: Also perform:
• FORWARD SENSING CAMERA (FSC) CONFIGURATION (USING READ/WRITE FUNCTION).
• FORWARD SENSING CAMERA (FSC) AIMING.
3. Verify repair.
PARTS INFORMATION
Page 3 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.
Bulletin No.: 15-003/17
Parts Number
Last Issued: 05/11/2017
Description
Qty.
Notes
D2YP-67-XCX CAMERA,FORWARD SENSING
1
CX-3
TKY6-67-XCX CAMERA,FORWARD SENSING
1
Mazda6, CX-5
NOTE: Older part number may be used on vehicles that do not have this bulletin concern.
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for
warrantyrepair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
62
Damage Code
9W
Diagnostic Trouble Code (DTC)
C1001:92
Part Number Main Cause
D2YP-67-XCX
or
TKY6-67-XCX
Quantity
1
Operation Number / Labor Hours: XXLAPARX / 0.4 Hrs.
NOTE: Warranty claim submission will require entry of a valid DTC.
Page 4 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda North American Operations, U.S.A.