Subarunet Announ

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: January 21, 2021
New STOP SALE/Subaru Safety Recall:
WRA-21 – CVT Select Lever Cable Nut Low Torque
Subaru of America, Inc. (Subaru) is recalling certain 2021 model year Outback and Impreza vehicles in
which the CVT select lever cable nut may have been under-torqued during vehicle assembly.
Description of the Defect and Safety Risk
If the CVT select lever cable nut was not properly torqued and loses retention, the gear select may not
function properly. If the gear select does not function properly, there is an increased risk of a crash.
Affected Vehicles
The number of U.S. vehicles affected by this recall is 383.
Not all vehicles listed below are included in this recall. Coverage for all affected vehicles must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information will be
available today.
Model
Year
2021
2021
Carline
Quantity
Production Date Range
Outback
Impreza
314
69
12/11/2020 – 12/18/2020
12/11/2020 – 12/18/2020
Description of the Repair
Subaru retailers will check the torque of the CVT select lever cable nut, and if necessary, apply the
proper torque at no charge to the customer.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this safety recall is
taken into inventory or in for service, necessary steps should be taken to ensure the repair has been
made before selling or releasing the vehicle.
Please be sure to download a copy of your complete inventory report from the Vehicle Inventory
Dashboard available on subarunet.com to identify any vehicles with open recalls that may be in your
retail, CPO, and SSLP inventory.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru
Retailer failing to perform the applicable service procedures to correct all affected vehicles in their
inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000
per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the
Subaru Dealer Agreement.
Owner Notification
Owner notification letters will be mailed in February 2021. Retailers will be notified when owner
notification begins.
Service and Claim Instructions
Please refer to the WRA-21 Product Campaign Bulletin on STIS for detailed information.