No. 185-20

Service
Technical Information
185/20 ENU
WLG9
5
WLG9 - Replacing Lower Part of Front Lid Lock (Workshop Campaign)
Model Line:
718 Boxster (982)/Cayman (982)
911 (991)
911 (992)
Model Year:
As of 2019 up to 2020
Concerns:
Lower part of front lid lock
Information:
The lower part of the front lid locks may be cracked due to the use of an incorrect tool and were
installed on the front trunk compartment lid on the affected vehicles.
If the lower part of the front lid locks are cracked, the durability cannot be guaranteed over the service life
of the vehicle.
Remedial
Action:
Replace lower part of front lid lock.
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information). There are 12,001 vehicles
affected by this campaign.
AfterSales
Jan 25, 2021
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Service
WLG9
ENU
Technical Information
185/20
Installation
Position
Installation position of lower part of front lid lock
Parts required
Parts Info:
Part No.
Designation
– Use
Qty.
V04015004
 Lid lock
– 718 Boxster (982)/Cayman (982)
– 911 (991)
1 ea.
V04015004A
 Lid lock
– 911 (992)
1 ea.
Required tools
Tool:
Jan 25, 2021
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•
Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
AfterSales
Service
Technical Information
185/20 ENU
WLG9
5
Replacing lower part of front lid lock
Work Procedure: 1
Replace lower part of front lid lock. For instructions, see Workshop Manual for the relevant model
line:
•
•
•
2
982:  Workshop Manual '551719 Removing and installing lower part of front lid lock'
991:  Workshop Manual '551719 Removing and installing lower part of front lid lock'
992:  Workshop Manual '551719 Removing and installing front lock lower part'
Enter the campaign in the Warranty and Maintenance booklet.
Warranty processing
Scope 1:
Replacing lower part of front lid lock
•
718 Boxster (982)/Cayman (982)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 33 TU
Parts required:
V04015004
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
Scope 2:
Replacing lower part of front lid lock
•
911 (991)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 33 TU
Parts required:
V04015004
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
AfterSales
Jan 25, 2021
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Service
WLG9
Scope 3:
ENU
Technical Information
185/20
Replacing lower part of front lid lock
•
911 (992)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 37 TU
Parts required:
V04015004A
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2021 Porsche Cars North America, Inc.
Jan 25, 2021
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