SSM75224

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the
same importance of a Technical Service Bulletin. An SSM is a quick method of communicating
"Need To Know" information to the technical service community. SSM's may be issued in
advance of a technical bulletin or may be the only communication on a given topic. All
information contained in Jaguar technical communications are intended for use by trained,
professional technicians with the knowledge, tools, and equipment required to complete the
procedure correctly and safely. It informs the Technicians of conditions that may occur on
some vehicles, or provides information that could assist in correct vehicle and diagnostic
service.
SSM 75224 - X540 21MY, Pathfinder may show DTC B123A-13 and/or
B123B-13 for the Headlamp Control Module (HCM)
Models : E-Pace / X540
Engineer Maier Gerhard
Name :
Last 15 JAN 2021 14:58:41
Modified :
Category : Diagnostic Software/Hardware
Symptom : 000101 Diagnostic Concerns
Content : I s s u e
Front Direction Indicator open load DTC’s m a y
sometimes being incorrectly set within the Headlamp
Control Module (HCM):
B123A-13 (front left) and/or,
B123B-13 (front right).
Cause
Root cause is under investigation by JLR Engineering
team.
Action
1 . If DTC’s B123A-13 (front left) and/or B123B-13
(front right) is shown in Pathfinder, please clear
the DTC and check if DTC has cleared.
2 . Check whether the headlamp direction indicator
headlamp functionality is operating as expected
(i.e. flashing when requested and associated
instrument cluster tell-tale flashing at a similar
frequency).
3 . If the headlamp direction indicator is functioning
as expected, then DO NOT replace headlamp.
4 . Release vehicle to customer.
Permanent Corrective Action:
As soon the root cause has been identified and the
action defined to fix this issue permanently, we will
update the communication and inform you accordingly.
Thanks a lot for your support and help on this matter.
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2687)