NTB21-005

Classification:
Reference:
EL21-001
Date:
NTB21-005
January 22, 2021
2021 ROGUE; REMOTE ENGINE START
APPLIED VEHICLES:
APPLIED GRADES:
2021 Rogue (T33)
All grades except S
NOTE: For 2021 S grade Rogue equipped with RES, refer to the Acc. Install
Instructions in ASIST.
SERVICE INFORMATION
To use the Remote Engine Start (RES) feature, the following conditions must be met:

The RES has been turned ON using C-III plus.
 Enabling/disabling RES is no longer available as a combination meter selection.

The ignition is OFF.

The shift selector is in the “P” (park) position.

The hood, doors, and hatch are closed.

The hazard warning lights are OFF.

The Intelligent Key is within 197 feet (60 m) of the vehicle, and there are no
obstructions between the Intelligent Key and the vehicle.

The vehicle is already locked (this must be done using the Intelligent Key or the
request switch on the exterior door handle).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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If the conditions on page 1 are met, perform the following to use RES:
1. Point the Intelligent Key at the vehicle.
2. Press the lock button.
IMPORTANT: The doors must already be locked prior to starting the RES sequence.
Refer to the last bullet point in the conditions list above.
3. Within five (5) seconds of pressing the lock button, press and hold the RES
button until the turn signal lights flash and the parking lights turn ON.
HINT: When RES is performed, the engine should start, the parking lights should
remain ON and the doors should remain locked while the engine is running. If this
does not occur, use the Supplemental Diagnosis Table below and on the next
page, in addition to the ESM.

Additional information about RES can be found in the owner’s manual
in the Pre-driving checks and adjustments section.

RES is permitted with a second Intelligent Key inside the vehicle.
Supplemental Diagnosis Table – RES does not work
POSSIBLE CAUSE
RESOLUTION
1
The ECM has not completed the
shutdown procedure after the
engine/ignition was turned OFF.
2
The RES was correctly activated two
(2) times consecutively.
Drive the vehicle over 5 mph (7 km/h) to reset
OR
The RES was activated once and, while the RES counter.
the engine was running, another RES
request was generated.
Wait six (6) seconds after the engine/ignition
has been turned OFF before attempting RES.
1. Close and lock all doors and hatch.
3
4
5
The doors and hatch are not closed
and locked.
The lock button on the Intelligent Key
was not pressed prior to activating the
RES.
The RES button on the Intelligent Key
was not held long enough.
2/4
2. Confirm both conditions in BCM Data
Monitor:


All doors closed - Status SW = OFF
All doors locked - Status = LOCK
Press the lock button before pressing and
holding the RES button.
Hold the RES button for more than two (2)
seconds to activate RES.
NTB21-005
Supplemental Diagnosis Table – RES does not work (continued)
6
Waited longer than five (5) seconds to
press the RES button after the lock
button was pressed on the Intelligent
Key.
Press and hold the RES button within five (5)
seconds of pressing lock button on the
Intelligent Key.
7
The ignition is not OFF.
Turn the ignition OFF.
1. Place the shift selector in the “P” (park)
position.
8
The shift selector is not in the “P” (park)
position.
2. Confirm in BCM Data Monitor:

PN Switch = ON (with shift selector in
P position)

9
RF signal interference between the
Intelligent Key and the HFM.
If PN switch = OFF, refer to ESM for
further diagnosis.
Remove all devices that may cause RF
interference inside the vehicle (e.g. aftermarket alarms, toll passes, cell phones,
garage door opener remote).
1. Close the hood.
10
2. Confirm hood switch operation using
IPDM Data Monitor:
The hood is open.

11
The security system is currently
activated (activation keeps the engine
from starting).
HINT: The horn may not be heard and
lights may not be flashing.
12
DTCs are stored or Key System Error
warning appears in the vehicle
information display.
3/4
Hood Switch-2 = ON (when hood is
closed.)
Turn OFF/deactivate the security system
(unlock doors with the Intelligent Key).
Diagnose, repair and erase all DTCs with C-III
plus.
NTB21-005
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
January 22, 2021
NTB21-005
DESCRIPTION
Original bulletin published
4/4
NTB21-005