A2421592062142_1

Service Bulletin Details

Public Details for: A2421592062142_1

This bulletin tells you to delete dtc P060C00 and create a pss record.


- 2021 - 2020 -

Models from 2021
2021 AUDI RS Q8
Models from 2020
2020 AUDI RS Q8
PSS 24 MIL on, DTC P060C00 is stored in the ECM - RS Q8
24 21 59 2062142/1 February 1, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS Q8
2020 -2021
All
Not Applicable
Condition
Customer states:
 MIL on.
Workshop findings:
The following DTC may be stored in the engine control module (ECM), J623 (address word 0001):
 DTC P060C00 (Internal Control Module Main Processor Performance) with symptom 30924.
Technical Background
This is a rare occurrence and is caused by the sensitivity of the diagnostics software in the ECM, J623 (address
word 0001).
Production Solution
Updated software is being developed.
Service
1.
Delete DTC P060C00 with symptom 30924 in the ECM, J623 (address word 0001).
2.
Explain to the customer that a solution is forthcoming for the 3rd quarter of 2021 and that no repairs are
necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
3.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in
AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa.
Page 1 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 1E1 up to 8 Years/80,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2470
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 50
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2062050/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2062050) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.