A2421592062142_1
Service Bulletin Details
Public Details for: A2421592062142_1
This bulletin tells you to delete dtc P060C00 and create a pss record.
Models from 2021
2021 AUDI RS Q8 |
Models from 2020
2020 AUDI RS Q8 |
PSS 24 MIL on, DTC P060C00 is stored in the ECM - RS Q8 24 21 59 2062142/1 February 1, 2021. Model(s) Year VIN Range Vehicle-Specific Equipment RS Q8 2020 -2021 All Not Applicable Condition Customer states: MIL on. Workshop findings: The following DTC may be stored in the engine control module (ECM), J623 (address word 0001): DTC P060C00 (Internal Control Module Main Processor Performance) with symptom 30924. Technical Background This is a rare occurrence and is caused by the sensitivity of the diagnostics software in the ECM, J623 (address word 0001). Production Solution Updated software is being developed. Service 1. Delete DTC P060C00 with symptom 30924 in the ECM, J623 (address word 0001). 2. Explain to the customer that a solution is forthcoming for the 3rd quarter of 2021 and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa. Page 1 of 2 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. 1E1 up to 8 Years/80,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 2470 Damage Code: 0039 Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure 0121 0004 10 TU Claim Comment: As per TSB #2062050/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2062050) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 2 of 2 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.