A6821322056298_3
Service Bulletin Details
Public Details for: A6821322056298_3
This bulletin contains instructions for dealing with a noise in the dash panel around the mmi display.
Models from 9999
| 9999 AUDI AUDI |
Models from 2021
| 2021 AUDI A6 |
| 2021 AUDI A7 |
| 2021 AUDI RS7 |
| 2021 AUDI S6 |
| 2021 AUDI S7 |
Models from 2020
| 2020 AUDI A6 |
| 2020 AUDI A7 |
| 2020 AUDI RS7 |
| 2020 AUDI S6 |
| 2020 AUDI S7 |
Models from 2019
| 2019 AUDI A6 |
| 2019 AUDI A7 |
68 Noises from the dash panel around the MMI display 68 21 32 2056298/3 February 2, 2021. Supersedes Technical Service Bulletin Group 68 number 20-29 dated December 17, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7 2019 - 2021 All Not Applicable A6 allroad, S6, S7, and RS 7 2020 - 2021 All Not Applicable A6 Avant, RS 6 Avant 2021 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised Production Solution (Updated implementation timeline) Revised Warranty (Added Labor Operation for glove compartment R&R) 2 12/17/2020 Revised header (Added model years) Revised Production Solution (Modified production solution) 1 09/27/2019 Initial publication Customer states: Noises can be heard from the dash panel when driving on poor roads. The noise comes from the area near the MMI display. Technical Background The dash panel trim can cause noise at the contact points. Production Solution Improved materials planned for production in the middle of MY2021. Page 1 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service The following material is needed for the repair: Felt strips 533867910A. 1. Remove the trim strip of the dash panel and stick the felt adhesive tape on the areas marked with yellow circles (Figure 1). Figure 1. Apply felt strips to the circled areas. Figure 2. Close-up of Figure 1. Page 2 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 2. The felt strips shown in Figure 1 and 2 must be stuck on and folded back behind the clip (Figures 3 -4). Figure 3. Apply felt strips to the circled areas. Figure 4. Apply felt strips to the circled areas. 3. Reassemble the trim according to the Elsa repair manual. Page 3 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 6 Months/6,000 Miles. 1AM over 6 Months/6,000 Miles. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7058 Damage Code: 0020 Labor Operations: Remove and install dash panel trim 7016 1999 80 TU Modify dash panel trim 7016 4999 20 TU Remove and install glove compartment 6815 1900 See SRT with associated operations GFF No allowance 0 TU Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU Diagnostic Time: Claim Comment: As per TSB #2056298/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity 533867910A Felt Strip 01 See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Page 4 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Additional Information All parts and service references provided in this TSB (2056298) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 5 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.