S2108000020

Service Bulletin Details

Public Details for: S2108000020

R1h radio sets B142A-a4 dtc for radio unit high temperature-over temperature


- 2021 -

Models from 2021
2021 DODGE DURANGO 
Case Number: S2108000020
Release Date: 01/21/2021
Symptom/Vehicle Issue: R1H Radio sets B142A-A4 DTC for Radio Unit High TemperatureOver Temperature
Discussion: R1H Radio sets "B142A-A4" DTC for "Radio Unit High Temperature-Over
Temperature". Clear the DTC. The DTC threshold is currently set too low in software. Radio SW R15
and higher corrects this concern. Do not replace radio unless necessary.
Do Not Radio at This Time. A future software enhancement will resolve concern.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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