TJ35823.1.0-2021

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Owner’s Manual in CCD, text not visible
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35823.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2021-01-05
2021-01-11
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
Page 1 of 4
Attachment
File Name
File Size
Picture number 1.jpg
0.3632 MB
Picture number 2.jpg
0.4623 MB
DESCRIPTION:
If the Owners Manual in the CCD doesn’t display any text except the chapter titles, please follow
advice under “Service”.
See attachments Picture number 1.jpg and Picture number 2.jpg for reference
CCD = Center Console Display
CSC Customer Symptom Codes
Code
Description
DU
Digital owners manual/Not readable/missing
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-9999
Plant
Chassis range
Struc Week
Range
19
0000001-9999999
202007-999952
Produced and printed in the USA and available as an electronic document.
© Polestar 2021
Technical Journal 34567.1.1
SERVICE:
Work is ongoing to resolve this issue.
Do not replace any parts or perform any additional fault tracing.
This Technical Journal will be updated when a solution is known.
Temporary solution:
Access the online owners manual at the Polestar US support page:
https://support.polestar.com/us/polestar-2/2021/manual
Warranty claim info:
No warranty claim accepted for a job described in this TJ.
VEHICLE REPORT:
None required
To view TJ attachment continue to next page. This TJ has two attachments.
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