No. 185-20

Service
Technical Information
185/20 ENU
WLG9
5
WLG9 Workshop campaign - Replacing lower part of front lid lock
Revision:
This bulletin replaces bulletin Group 5 185/20 WLG9, dated January 25, 2021.
Model Year:
As of 2019 up to 2021
Model Line:
718 Boxster (982)/Cayman (982)
911 (991)
911 (992)
Concerns:
Lower part of front lid lock
Information:
A bowden cable that does not meet the required specifications was installed on lower part of
the front lid lock on the affected vehicles and this can crack over the service life of the vehicle.
If this happens, the front lid cannot be unlocked and must then be opened using the emergency release.
Remedial
Action:
Replace lower part of front lid lock.
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information). There are 12,001 vehicles
affected by this campaign.
AfterSales
Feb 18, 2021
Page 1 of 4
5
Service
WLG9
EN
Technical Information
185/20
Installation
Position
Installation position of lower part of front lid lock
Parts required
Parts Info:
Part No.
Designation
– Use
Qty.
V04015004
 Lid lock
– 718 Boxster (982)/Cayman (982)
– 911 (991)
1 ea.
V04015004A
 Lid lock
– 911 (992)
1 ea.
Required tools
Tool:
Feb 18, 2021
Page 2 of 4
•
Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
AfterSales
Service
Technical Information
185/20 ENU
WLG9
5
Replacing lower part of front lid lock
Work Procedure: 1
Replace lower part of front lid lock. For instructions, see Workshop Manual for the relevant model
line:
•
•
•
2
982:  Workshop Manual '551719 Removing and installing lower part of front lid lock'
991:  Workshop Manual '551719 Removing and installing lower part of front lid lock'
992:  Workshop Manual '551719 Removing and installing front lock lower part'
Enter the campaign in the Warranty and Maintenance booklet.
Warranty processing
Scope 1:
Replacing lower part of front lid lock
•
718 Boxster (982)/Cayman (982)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 33 TU
Parts required:
V04015004
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
Scope 2:
Replacing lower part of front lid lock
•
911 (991)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 33 TU
Parts required:
V04015004
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
AfterSales
Feb 18, 2021
Page 3 of 4
5
Service
WLG9
Scope 3:
EN
Technical Information
185/20
Replacing lower part of front lid lock
•
911 (992)
Working time:
Replacing lower part of front lid lock
Includes:
Removing and installing cover on front lock carrier
Labor time: 37 TU
Parts required:
V04015004A
Lid lock
1 ea.
 Damage Code WLG9 066 000 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2021 Porsche Cars North America, Inc.
Feb 18, 2021
Page 4 of 4
AfterSales