22etronCSTDLVRY
Service Bulletin Details
Public Details for: 22etronCSTDLVRY
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Models from 9999
9999 AUDI AUDI |
Models from 2022
2022 AUDI E-TRON |
2022 e-tron/Sportback/GT Client Audi Delivery Guidelines Stock No. Delivery Date VIN Delivery Inspection Ensure Final Vehicle Quality Inspection Is Completed Repair all defects prior to customer delivery Inspect exterior for damage, dings, dents and surface scratches Complete myAudi registration, Audi connect trial activation, and key user verification prior to customer arrival. Ensure customer has agreed to Audi connect Terms & Conditions and has set the 4-digit S-PIN in the myAudi smartphone app. Verify that vehicle is equipped as specified and that all accessories have been installed Check interior for cleanliness, grease marks and damage Check that floor mats are locked in place Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System (TPMS) prior to delivery Complete the Key User Pairing in the vehicle (if equipped) Provide completed Audi phone box registration form to customer (if equipped) Customer Priority Topics 1. ___________________________________________________________________________________________________________________________________________________________ 2. ___________________________________________________________________________________________________________________________________________________________ 3. ___________________________________________________________________________________________________________________________________________________________ How long would the client like to spend on topics today? ______________________________________ Priority Delivery Topics Voice Recognition Door Locks/Keyless Entry Navigation System Trunk/Hatch/Tailgate - Hard to Open/Close EV specific features in MMI & myAudi App Tire Pressure Monitoring System - Indicators Audio System (with smart phone integration) Cruise Control System Exterior Driver Controls (continued) Locate charging port and explain AC/DC operation to customer Power windows: Power retention until front door is opened, one-touch up/down operation for all windows, pinch protection for all windows Review new exterior/interior electric door handle concept Interior Power-adjustable, heated exterior side mirrors with powerfolding & auto-dimming Driver Controls Rear side window sunshades (if equipped) Instrument cluster, driver information systems, and steering wheel controls. Panoramic sunroof with tilt, slide and power sunshade features Demonstrate how to operate exterior lights Auto-dimming interior rear view mirror with digital compass & Integrated Toll Module Demonstrate how to operate interior lights Garage door opener (HomeLink®) in lower MMI touch screen Ambient LED interior lighting settings (if equipped) Power soft-closing doors (if equipped) Automatic climate control Power outlets Electric rear window defogger w/automatic timed shut off feature Glove box Power trunk open/close with hands-free trunk release Effective 2-26-2021-US Version 1.0 1 of 3 2022 e-tron/Sportback/GT | Audi Delivery Guidelines Client Driver Controls (continued) Infotainment Spare tire (if equipped) Show the customer how to set charge to only 80% of maximum capacity. Recommend to limit to 80% during daily use, if daily use is less than 80 miles. This will extend life of battery Tool kit with jack Steering Demonstrate the multifunction steering wheel Tilt and telescopic adjustable steering column Steering wheel mounted regen shift paddles Show customer how to set vehicle preconditioning and charging timers (also via myAudi App) Explain battery and power meters in virtual cockpit Explain “range mode” setting in MMI Heated steering wheel (if equipped) Show customer how to activate e-tron mode for Virtual Cockpit via MMI Explain Hands on Detection steering wheel to customer (if equipped with driver assistance package) Explain “hospitality” feature in MMI of allowing the automatic release of charging port when DC charging is completed Seating Explain Auto/Manual regen and how to set via MMI Demonstrate how to adjust the seats Review the MMI® controls and basic functionality, including customization options Heated front seats (three-step) Bang & Olufsen® sound system (if equipped) Heated rear seats (three-step) (if equipped) MMI® Navigation plus Folding rear seat with passthrough MMI® touch with handwriting-recognition technology Rear LED reading lights SD card slot Ventilated front seats (three-step) (if equipped) SiriusXM® Satellite Radio with 90-day trial subscription “Passenger Side Airbag Off” light Tune to SiriusXM and show SiriusXM presets and customize based on customers listening preferences LATCH childseat-mounting points Spare tire access and cargo floor (if equipped) Massage seat functions (if equipped) Owner’s Documents Owner’s manual, MMI® manual and other manuals as equipped Take the Quick Questions & Answers Guide from the glove box, open it, and demonstrate how to use it with the customer Explain the “Text to Phone” features for viewing tutorials on a smartphone or at the Audi Technology website: www.auditechnology.com Tire Warranty Booklet: Explain coverage from tire manufacturer Warranty & Maintenance Booklet (stamp to confirm PDI was completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance Booklet prior to delivery Review the recommended maintenance schedule. Explain the importance of getting the Warranty & Maintenance Booklet stamped for each maintenance performed Lemon Law Rights Booklet or Lemon Law Notice as required by law Show differences of SAT vs IP channels through the On Demand category in SiriusXM with 360L equipped vehicles Check radio settings and ensure ‘Online additional data’ is toggled on and ‘online station tracking’ is set to Automatic HD Radio™ Technology Demonstrate the scanning, tuning, and seek functions, as well as how to save favorites Voice control (customer has to accept EULA for online recognizer) BLUETOOTH® wireless technology & streaming audio for compatible devices Audi smartphone interface: Apple® CarPlay and Google™ Android Auto integration Audi connect® with six-month trial subscription Explain Audi connect® CARE features (assistance and security systems available without subscription for a limited time) Wi-Fi® hotspot capabilities and 4G LTE connectivity Explain the Nav-Data-Update process via over the air updates and notifications Provide Audi Care information Show how to manually set the clock, daylight savings time and time zone Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988 Review Audi Phone Box Customer Form and ensure Serial Number is listed Effective 2-26-2021-US Version 1.0 2 of 3 2022 e-tron/Sportback/GT | Audi Delivery Guidelines Client Orientation Drive Driver Assistance (continued) Vehicle Systems Adaptive cruise control with stop & go (if equipped) Show boost mode by putting transmission in S Adaptive Cruise Assist Explain e-sound for pedestrians while vehicle is in Drive or Reverse Turn Assist Show use of paddle shifters for recuperation. Explain, even if shifters are not used, e-tron will recuperate using brake pedal as much as possible Usually once a day during first deceleration from >45mph, the mechanical brake is used, to clean off brake discs. Brake pedal may feel a little different Electromechanical parking brake Intersection Assistant Traffic Jam Assist Predictive Efficiency Assist Active lane assist with emergency assistant Traffic sign recognition Audi pre sense® basic & front Audi pre sense® 360 (includes pre sense® side) Tire pressure monitoring system (TPMS) After drive, show charge door (1) and charge plug (2) emergency release (red cable (1), yellow cable (2) under hood LHD side). Explain yellow cable has to be operated (pulled) slowly Audi drive select Audi side assist with Audi pre sense® rear: Rear Cross Traffic Alert & Vehicle exit warning (if equipped) High-beam assistant (if equipped) Suspension Adaptive air suspension Head-up display with navigation and assistance systems information (if equipped) Driver Assistance Wrap up Audi advanced key - keyless start, stop and entry End the orientation drive in the service write-up area Explain the windshield wiper and washer functions Tour the service department and introduce the customer to the Service Manager and Service Consultant Parking system plus with 3D top view camera system (360° view, four cameras, front and rear acoustic sensors) (if equipped) Parking system plus with rear view camera (front and rear acoustic sensors) Park Assist Cruise control with coast, resume and accelerate features Set up first service appointment Ask the customer if you can program the service department’s phone number into their phone Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324) Audi Brand Specialist I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and Quality Standards. Audi Brand Specialist Signature Date Would you like to schedule a New Vehicle Orientation? No Yes Date Time By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true. • Vehicle is clean and free of problems • Received all keys and owner’s documentation • Satisfied with features and controls explanations Customer Signature Effective 2-26-2021-US Version 1.0 Date 3 of 3