SSM 49541
Service Bulletin Details
Public Details for: SSM 49541
Some 2018-2020 ford and lincoln vehicles equipped with tcu and wifi hotspot, may display vehicle hotspot feature not enabled on this vehicle when attempting to enter the hotspot menu. When using the fordpass/lincoln way application, the cus
Models from 2020
Models from 2019
Models from 2018
SSM 49541 - 2018-2020 Various Vehicles - Telematics Control Unit (TCU) With WiFi Hotspot - Vehicle Hotspot Feature Is Not Enabled On This Vehicle Message Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying WiFi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March.In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates. APPLICABLE VEHICLES 2020 CAR: TV U611N AVIATOR 2018 CAR: CG C344N C-MAX 2018 - 2020 CAR: PL D544N CONTINENTAL 2020 CAR: TF CX483N CORSAIR 2018 - 2020 CAR: BQ B515S ECOSPORT 2018 - 2020 CAR: DQ CD539N EDGE 2018 - 2019 TRUCK: M2 C520N ESCAPE 2020 CAR: TC CX482N ESCAPE 2018 - 2019 TRUCK: E4 ECONOLINE 2018 - 2020 TRUCK: B8 U553N EXPEDITION 2018 - 2019 TRUCK: UB U502N EXPLORER 2020 CAR: TW U625N EXPLORER 2018 - 2020 TRUCK: FC P552N F-150 2018 - 2019 CAR: CT B299N FIESTA MCA 2018 - 2019 TRUCK: P3 D471N FLEX 2018 CAR: DH C346N FOCUS 2018 - 2020 TRUCK: FE P558N SUPER DUTY 2018 - 2020 CAR: C7 CD391N FUSION 2018 - 2020 CAR: C7 CD391N FUSION 2018 - 2019 TRUCK: ME C489N MKC 2018 - 2019 TRUCK: P4 D472N MKT 2018 - 2020 CAR: D9 U540N MKX 2018 - 2020 CAR: C9 CD533N MKZ 2018 - 2020 CAR: C9 CD533N MKZ 2018 - 2020 CAR: ZG S550N MUSTANG 2018 - 2020 TRUCK: B9 U554N NAVIGATOR 2018 - 2019 CAR: PH D258N TAURUS 2018 - 2019 TRUCK: UB U502N EXPLORER 2019 - 2020 TRUCK: FG P375N RANGER 2018 - 2019 CAR: PH D258N TAURUS 2018 - 2020 CAR: HC V408E TRANSIT CONNECT 2018 - 2020 CAR: HC V408E TRANSIT CONNECT 2018 - 2020 TRUCK: TH V363N TRANSIT