02-003-13

NUMBER:
GROUP:
DATE:
02-003-13
Front Suspension
April 04, 2013
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 13-022. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Steering Wheel Off Center
OVERVIEW:
This bulletin involves centering the vehicles steering wheel.
MODELS:
2013
(MK)
Compass
NOTE: This bulletin applies to vehicles built after January 29, 2013 (MDH0130XX)
and before February 14, 2013 (MDH0114XX)
SYMPTOM/CONDITION:
Steering wheel off center.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Is the steering wheel off center as shown in (Fig. 1) when the front wheels and tires
are in the 0 degree position?
a. Yes>>> Proceed to Step #2.
b. No>>> Continue further diagnosis, this bulletin does not apply.
02-003-13
-2-
Fig. 1 Steering Wheel
2. Adjust the vehicle front toe alignment. Refer to the detailed procedures available in
DealerCONNECT >TechCONNECT under: Service Info > 02- Front Suspension>
Wheel Alignment> Standard Procedure> Wheel Alignment> Sections: Toe and Front
Toe.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
02-00-02-98
Description
Toe Adjustment/Center Steering Wheel - Adjust
Front Toe (2 - Skilled)
FAILURE CODE:
ZZ
Service Action
Amount
0.5 Hrs.