S1708000055 Rev.

STAR ONLINE PUBLICATION
Case Number: S1708000055 – Rev. A
Release Date:
2/16/2021
Symptom/Vehicle Issue: Overcharging/Undercharging DTC’s Interior And Exterior
Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start,
Vehicle Will Not Restart After ESS Stop
Diagnosis: Overcharging/Under charging DTC’s exist. The interior and exterior lamps
flicker. Electronic Start/Stop (ESS) does not work. Customer my notice a message on
the dash display stating “Stop/Start Not Ready Battery Charging”. The engine may
start only two or three times. After that, when trying to start, the engine may crank
once, but will not start.
Repair Procedure: Check for a possible loose ground terminal at the G918A ground
location in the battery compartment under the passenger seat. If the ground nut is
found loose, check for signs of damage to the stud threads or nut. Repair as needed.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017