RFI20201112_742-

Service Bulletin Details

Public Details for: RFI20201112_742-

This sku is a power window regulator and motor assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causi


- 2014 - 2013 - 2012 - 2011 -

Models from 2014
2014 FORD F-150
Models from 2013
2013 FORD F-150
Models from 2012
2012 FORD F-150
Models from 2011
2011 FORD F-150 
Dorman Product Alert Bulletin
Product Category:
Part Number(s):
Destroy in Field:
Return Authorization:
Return Location:
Issue Credit:
Apply to Defective All:
New Product Availability:
November 12, 2020
Page 1 of 2
Power Window Lift Motor
742-662
No
Yes
Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
Please be sure to code return with  number on outside of container
No
3/30/21
Return for Inspection Instructions:
•
Dorman requests that inventory be returned for part # noted above for Date Codes before Julian Date
Code 20070.
•
Dorman is conducting an inspection on this SKU that have been shipped.
Notes/Comments:
•
If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman
labor claims process.
Return Instructions:
1. Please pull all affected inventory.
2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone
1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
a. Customer Account
b. Part number
c. Quantity being returned
3. Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically
Conway).
Thank you for your understanding and assistance with this matter.

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