A4821962055733_2

48 Squeaking noises from rubber boot of the intermediate steering shaft
48 21 96 2055733/2 March 16, 2021. Supersedes Technical Service Bulletin Group 48 number 19-80 dated July
26, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4
allroad, and
S4
2017 - 2021
All
Not Applicable
RS 5, RS 5
Cabriolet,
and RS 5
Sportback
2019, 2021
All
Not Applicable
A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
and S5
Sportback
2018 - 2021
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added MY2021)
Revised Additional Information (Added reference)
1
07/26/2019
Initial publication
Customer states:
 There is a squeaking noise from the steering column when steering slowly.
 The noise may get louder at higher temperatures or with longer journey time.
Page 1 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Workshop findings:
 The noise comes from the
sealing sleeve/steering column
opening on the bulkhead.
 The steering column adjustment
is set in the lower range.
 The steering shaft rests on the
cone of the sealing sleeve
(Figure 1).
Figure 1. Steering shaft rests on the sealing sleeve (also known as
sealing lip).
Technical Background
Incorrect positioning of the sealing sleeve (lip) in the bulkhead in connection with unfavorable tolerances of the
components.
Production Solution
Not applicable.
Service
For complete information concerning the repair, refer to Elsa at Repair Manual, Chassis >> 48 Steering >>
Steering Column >> Steering Intermediate Shaft, Removing and Installing.
Note:
This procedure contains mandatory replaceable parts. Refer to component overview and parts catalog prior to
starting the procedure.
Proceed as follows:
1.
Disconnect the intermediate steering shaft from the steering column.
Page 2 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2.
Loosen the rubber sealing sleeve (A) and
push it upwards as far as possible and
retighten (Figure 2).
Figure 2. Sealing sleeve (also known as sealing lip).
3.
Reinstall the steering intermediate shaft (B)
to the steering column (C) and tighten with
new bolts (D) (Figure 3).
Figure 3. Steering column shaft and intermediate shaft
connection.
Page 3 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warning:
There is a risk of accident due to an absence of traction if the steering intermediate shaft is installed incorrectly.
Pay attention to the installation position and installation instructions.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4816
Damage Code:
0010
Labor Operations:
Repositioning intermediate steering shaft
4816 1900
See SRT with
associated
operations
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2055733/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
Page 4 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
More information on this system can be found in the following resources:
 Elsa: Chassis >> 48 Steering >> Steering Column >> Steering Intermediate Shaft, Removing and Installing.
All parts and service references provided in this TSB (2055733) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 5 of 5
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.