SSM 49697

Service Bulletin Details

Public Details for: SSM 49697

Some 2020-2021 edge/nautilus vehicles may exhibit a trailer disconnected message in the instrument panel cluster (ipc). This may be due to the as-built configuration in the trailer control module (trm). To correct the condition, update the


- 2021 - 2020 -

Models from 2021
2021 FORD EDGE
2021 LINCOLN NAUTILUS
Models from 2020
2020 FORD EDGE
2020 LINCOLN NAUTILUS 
SSM 49697: 2020-2021 Edge/Nautilus - Trailer Disconnected Message With No
Trailer Connected - Built On 16-Nov-2020 And Through 23-Dec-2020
Some 2020-2021 Edge/Nautilus vehicles may exhibit a Trailer Disconnected message in the instrument
panel cluster (IPC). This may be due to the As-Built configuration in the trailer control module (TRM). To
correct the condition, update the As-Built data of the TRM. For claiming, use causal part 19H332 and
applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles:
2020-2021
2020-2021
Edge (CD539N) (DQ)
MKX/Nautilus (U540N) (D9)

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