JLRTB02041NAS3
Service Bulletin Details
Public Details for: JLRTB02041NAS3
Exterior door handles do not operate as expected in freezing conditions
Models from 2021
2021 JAGUAR I-PACE |
Models from 2020
2020 JAGUAR I-PACE |
2020 LAND ROVER RANGE ROVER |
2020 LAND ROVER RANGE ROVER EVOQUE |
2020 LAND ROVER RANGE ROVER VELAR |
3/30/2021 TECHNICAL BULLETIN JLRTB02041NAS3 TECHNICAL BULLETIN 30 MAR 2021 © Jaguar Land Rover North America, LLC NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle. INFORMATION This reissue replaces all previous versions. Please destroy all previous versions. This bulletin supersedes TSB JLRTB02041NAS2/2020 dated 04 DEC 2020, which should either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the page). Only refer to the electronic version of this Technical Bulletin in TOPIx. Changes are highlighted in blue SECTION: 501-14 SUBJECT/CONCERN: Exterior Door Handles Do Not Operate As Expected In Freezing Conditions AFFECTED VEHICLE RANGE: MODEL: New Range Rover Evoque (LZ) MODEL YEAR: 2020 VIN: 000120-106452 https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1616167266153 ASSEMBLY PLANT: Halewood 1/5 3/30/2021 TECHNICAL BULLETIN MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT: Range Rover Velar (LY) 2018-2019 700125-799999 Solihull Range Rover Velar (LY) 2019-2020 200000-285923 Solihull I-PACE (X590) 2019-2020 F76542-F81898 Graz (Austria) I-PACE (X590) 2020-2021 600001-605552 Graz (Austria) MARKETS: Canada, United States CONDITION SUMMARY: SITUATION: The customer may raise one or both of the following concerns, during cold/freezing ambient temperatures: • One or more of the exterior door handles may not fully retract to the flush position. This may be more evident a er the vehicle has been cleaned using a pressure washer or if the exterior door handles have been deployed for extended periods of time. • One or more of the lock/unlock switches located on the exterior door handles may not operate but the lock/unlock function still operates using the smart key. CAUSE: Water ingress into the exterior door handles. ACTION: If either of the above symptoms are experienced, follow the instructions below. PARTS: PART NUMBER DESCRIPTION QUANTITY Range Rover Evoque - With passive entry LR090382 Door trim panel clips https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1616167266153 44 2/5 3/30/2021 TECHNICAL BULLETIN PART NUMBER DESCRIPTION QUANTITY LR144889 Exterior door handle - Front le 1 LR144884 Exterior door handle - Front right 1 LR144898 Exterior door handle - Rear le 1 LR144892 Exterior door handle - Rear right 1 Range Rover Evoque - Without passive entry LR090382 Door trim panel clips 44 LR144890 Exterior door handle - Front le 1 LR144885 Exterior door handle - Front right 1 LR144901 Exterior door handle - Rear le 1 LR144893 Exterior door handle - Rear right 1 LR090382 Door trim panel clips - Vehicles up to Vehicle Identification Number (VIN) - JA707427 42 LR109136 Door trim panel clips - Vehicles VIN - JA707428 42 LR144887 Exterior door handle - Front le 1 LR144883 Exterior door handle - Front right 1 LR144894 Exterior door handle - Rear le 1 LR144891 Exterior door handle - Rear right 1 J9C11368 Door trim panel clips 44 T4K15582 Exterior door handle - Front le 1 T4K15581 Exterior door handle - Front right 1 T4K15587 Exterior door handle - Rear le 1 T4K15586 Exterior door handle - Rear right 1 Range Rover Velar I-PACE WARRANTY: https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1616167266153 3/5 3/30/2021 TECHNICAL BULLETIN NOTES: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time. The JLR claims submission system requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero. DESCRIPTION SRO TIME (HOURS) CONDITION CODE Range Rover Evoque JLRTB02041 Exterior door handle Vehicle set Renew 99.01.15 3.7 JE LR135556/LR135557/LR135316/LR135320/LR1 Range Rover Velar JLRTB02041 Exterior door handle Vehicle set Renew 99.01.15 4.0 JE LR135300/LR135309/LR1 I-PACE JLRTB02041 Exterior door handle Vehicle set Renew 99.01.15 3.2 JE T4K12833/T4K12834/T4K CAUSAL PA NOTE: Normal Warranty procedures apply. SERVICE INSTRUCTION: 1. Renew both front exterior door handle assemblies (see TOPIx Workshop Manual section 501-14: Handles, Locks, Latches and Entry Systems - Removal and Installation - Exterior Front Door Handle). https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1616167266153 4/5 3/30/2021 TECHNICAL BULLETIN 2. Renew both rear exterior door handle assemblies (see TOPIx Workshop Manual section 501-14: Handles, Locks, Latches and Entry Systems - Removal and Installation - Exterior Rear Door Handle). https://www.odyssey.jlrint.com/odyssey/WorkflowHtmlComposition.do?wid=1616167266153 5/5