JTB00675NAS2

3/30/2021
TECHNICAL BULLETIN
JTB00675NAS2
TECHNICAL BULLETIN
30 MAR 2021
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB JTB00675NAS1/2019 dated 08 JAN 2019, which should either
be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the page).
Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
418-00
SUBJECT/CONCERN:
'Clicking' Noise From High Voltage Battery Contactors After Vehicle Is Switched OFF
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019
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VIN:
F60754-F71878
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
After switching the vehicle OFF, a 'clicking' noise from the High Voltage battery (HV Battery)
contactors may be evident every 2-5 seconds.
CAUSE:
Software concern.
ACTION:
Follow the instructions below.
TOOLS:

Jaguar Land Rover (JLR)
approved diagnostic equipment

JLR approved battery support
unit
WARRANTY:
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NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
85.87.12
0.2
04
T4A26393
DESCRIPTION
Gateway Module A (GWM) - Update Replace ECU
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC INSTRUCTION:
1.
CAUTIONS:
This procedure requires a minimum of Pathfinder 322 installed or later.
All ignition ON/OFF instructions must be followed. Failure to complete
these instructions may cause damage to the vehicle control modules.
NOTE:
The JLR approved diagnostic equipment will read the Vehicle Identification
Number (VIN) for the vehicle and automatically take the vehicle out of
‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
2.
Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.
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3.
Follow the JLR approved diagnostic equipment prompts.
Select 'ECU Diagnostics'.
Select 'Gateway module 'A' [GWM]'.
Select 'Update ECU'.
Follow all on-screen instructions to complete the task.
4.
If required, reset the vehicle to ‘Transportation Mode’.
5.
When all of the tasks are complete, exit the session.
6.
Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.
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