No. 2102

3
Bulletin #: 2102
Advanced Technical Information
Part ID: 3412
982 – 4.0 liter Manual Transmission Cable Unclamps at Transmission Housing Bracket
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
718
As of 2020 up to 2021
982510, 982810,
982160, 982360
N/A
480 – 6-speed manual transmission
Revision History
Revision
Release Date
Changes
0
March 18, 2021
Original document
Condition
The customer complains the reverse, 1st, 3rd, or 5th gears do not engage; or the vehicle will not change gears
despite a change in the position of the shift lever.
The workshop determines the shift cable’s integrated clamp comes loose from its mounting bracket on the
transmission’s driver side. When this occurs, the cable is loose and shifting is not possible.
Technical Background
Suspected is, that the mating surfaces of the clamp to the bracket
do not fully engage at assembly. (See arrows in Fig. 1.) This
condition occurs during vehicle operation. Many possible modes
leading to the loosening could exist to explain this detachment. 		
This matter is under investigation. In the meantime, please perform
the instruction highlighted below, if the cable detaches.
Figure 1 Assembly Location of Shift Cable
Clamp and Bracket on Transmission
Housing
AfterSales
March 18, 2021
Page 1 of 2
Bulletin #: 2102
Advanced Technical Information
Part ID: 3412
3
Service Information
To prevent the shift cable from detaching, please perform
the following:
1)
2)
3)
4)
Reattach the shift cable to the bracket.
Wrap two (2) cable ties in a cross pattern around both
the shift cable and the mounting bracket (see Fig. 2).
Fully tighten the cable ties.
Trim any excess material from the cable tie.
Figure 2 Cable Tie Orientation
Warranty
As always, be sure to document the repair completely in PQIS.
For this repair, please code the “cause” as follows:
Cause location:
34120
Shift cable
Cause symptom:
1025
Loosely fitted
Use the following troubleshooting labor operation:
34121975
Shift cable remove and reinstall
Search Items
Transmission, GT4, Spyder, 718, GTS, Shift cable, Selector cable
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
A12394
©2021 Porsche Cars North America, Inc.
AfterSales
March 18, 2021
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