SSM75298

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 75298 - L405 / L494 18-21MY - P4 PHEV P061B-62 MIL and/or
Lack of Drive After Remote Engine Start
Models : Range Rover / L405
Range Rover Sport /
L494
Engineer Chris Davies
Name :
Last 25 MAR 2021 13:01:04
Modified :
Category : Driveline
Symptom : 504330 Automatic Shift Level/Linkage Concerns
Content : I s s u e:
Range Rover / L405 – 18-21MY
Range Rover Sport / L494 – 18-21MY
A PCM software issue has been identified when the
user starts the vehicle using the remote engine start
feature. This can lead to a MIL being displayed, which
could also cause a flashing “D”/ “R” in either/or the
Instrument Cluster and Transmission Control Switch
(TCS), plus a lack of drive for the initial gear selection.
Cause:
PCM software issue.
Action:
This Manual Patch will stay on the JLR Approved
Diagnostic Equipment.
NOTE: When an update has been applied to the JLR
Approved Diagnostic Equipment, this Manual Patch will
need to be re-applied until the permanent corrective
action is delivered.
If MP_PF_ER_J0051 is not displayed in the
PATHFINDER header screen, complete the actions
the actions below from step 1
If MP_PF_ER_J0051 is displayed in the
PATHFINDER header screen, complete the actions
detailed below from step 6
To apply the Manual Patch please, complete these
instructions carefully;
1 . Restart the JLR Approved Diagnostic Equipment.
2 . Make sure Symptom Driven Diagnostics (SDD) and
PATHFINDER are closed. Then select the ‘Manual
Patch’ Icon on the Application Launcher screen.
You will see a pop-up for the Manual Patch
downloader.
3 . Enter ‘MP_PF_ER_J0051’ in the ‘Patch Name’ field.
4 . Select ‘Start’ and the Manual Patch will download.
5 . Select ‘Yes’ when the patch download is finished.
6 . Start a new PATHFINDER session.
7 . Select ECU Diagnostics.
8 . Select Powertrain Control Module (PCM).
9 . Select Update ECU.
NOTE: With this manual patch installed and after
updating the PCM software, the PCM Assembly part
number shown on PATHFINDER (Software parts) may
be displayed as not up to date, this is correct and is
due to the strategy of the manual patch, as long as the
software shown is up to date, there is no requirement
to select Update ECU again.
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2689)