ITB18-002A
Service Bulletin Details
Public Details for: ITB18-002A
2017 q50 and q50 hybrid; sonar system does not display red indicator when close to object this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
- 2017 -
Models from 2017
2017 INFINITI Q50 |
2017 INFINITI Q50 HYBRID |
Classification: Reference: Date: DA17-033A ITB18-002A March 24, 2021 2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2017 Q50 (V37) 2017 Q50 Hybrid (V37) IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: The sonar indicator will appear on the display screen in green, then yellow, but does not change to red no matter how close the object is. Example of red sonar indicator Figure 1 Figure 2 Example of red sonar indicator ACTION Perform the Service Procedure beginning on page 2 to configure the sonar system. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/7 SERVICE PROCEDURE IMPORTANT: Before starting, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT-III plus (C-III plus) software updates (if any) have been installed. 1. Confirm the shift selector is in Park, and the parking brake is set. 2. Connect the CONSULT-III plus (C-III plus) VI to the vehicle. 3. Launch C-III plus on the CONSULT PC. 4. Cycle the ignition to ON. DO NOT start the engine. 5. Select Re/programming Configuration. Step 5 Figure 3 2/7 ITB18-002A 6. Read the Precautions. When finished, touch the “Confirmed instructions” box to insert a check mark, then select Next. Step 6 Figure 4 7. Select the Manual Selection(Vehicle Name) tab, then select the applicable Model and Year. NOTE: If the screen shown in Figure 5 does not display, proceed to step 10. Step 7 8. Select Select. Step 8 Figure 5 9. Confirm the correct Vehicle Name and Model Year are displayed. When finished, select Confirm. xxxxxxxxxxxxxxxxx xxxxxxxxxx xxxxxxxxxx Step 9 Figure 6 3/7 ITB18-002A 10. After system call completes, confirm the correct VIN is displayed. When finished, select Confirm. NOTE: If the VIN displayed is incorrect, input the correct VIN. When finished, select Confirm. Step 10 Figure 7 11. Select SONAR. Use the scroll arrow if needed. Step 11 Figure 8 12. Select After ECU Replacement. Step 12 Figure 9 4/7 ITB18-002A 13. Select Manual selection. Step 13 Figure 10 14. Use the drop down menus to select the Configuration options as shown below. FRONT CAMERA > WITH TRANSMISSION > AT BCI function > WITH Step 14 Step 15 Figure 11 15. Select Next. 5/7 ITB18-002A 16. Confirm the configuration displayed is correct, then select OK. Step 16 Figure 12 17. Select End. Step 17 Figure 13 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Perform Sonar Reconfiguration (1) RX5YAA ZE 32 0.2 (1) Refer to the electronic parts catalog (FAST or equivalent) and use the Sonar Sensor Control (28532-*****) as the primary failed part. 6/7 ITB18-002A AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION January 12, 2018 ITB18-002 Original bulletin published March 24, 2021 ITB18-002A Classification number updated 7/7 ITB18-002A