A1721152062911_1

17 Yellow engine oil level warning lamp on but the engine oil level appears to be correct
17 21 15 2062911/1 April 8, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, TT, and
Q3
2021 - 2022
All
2.0 TFSI Transverse
Condition
Customer states:
 The yellow engine oil level warning lamp lights up in the instrument cluster even though the engine oil level is
correct (not too low) when measured with the oil dipstick.
Workshop findings:
 The customer concern can be reproduced.
Technical Background
Irregularity in the manufacturing process of the oil dipstick: the oil dipstick is too long.
Production Solution
Not applicable.
Service
Measure the length of the oil dipstick and replace it if necessary:
1.
Pull the oil dipstick out of the dipstick guide tube and wipe off the oil.
2.
Measure the length of the oil dipstick using suitable tools. The oil dipstick must be 533.5 mm long (Figure
1):
Page 1 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 1. Length of oil dipstick.
3.
A. If the oil dipstick is longer than 533.5 mm, it must be replaced.
B. If the oil dipstick is exactly 533.5 mm long, this TSB does not apply. Use Guided Fault Finding to work
through the issue.
Note:
If the oil dipstick is not out of specification, the costs of repairing the vehicle cannot be invoiced on the basis
of this TSB.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
1716
Damage Code:
0010
Labor Operations:
Remove and install oil dipstick and perform
check
1716 1999
30 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2062911/1
Page 2 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Dipstick (only if out of specification)
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2062911) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.