T-SB-0023-15 Rev

T-SB-0023-15
Rev2
May 12, 2015
Torque Converter Flex Lock-up Shudder
Service
Category Drivetrain
Section
Automatic Transmission/Transaxle
Market USA
Applicability
YEAR(S)
MODEL(S)
2013 - 2015
RAV4
ADDITIONAL INFORMATION
REVISION NOTICE
March 15, 2021 Rev2:
• The Production Change Information section has been updated.
August 31, 2017 Rev1:
• Applicability has been updated to include 2015 model year RAV4 vehicles.
• Production Change Information has been added.
• The Parts Information section has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2013 – 2015 model year RAV4 vehicles may exhibit a brief shudder intermittently while
driving under light loads between approximately 25 and 50 mph. The torque converter and Engine
Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic have been modified to
reduce the possibility of this condition from occurring. Follow the Repair Procedure in this bulletin
to address this condition.
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
ENGINE
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
JTMWFREV#FD046568
2WD
JTMYFREV#FD046596
JTMZFREV#FD046577
SHOKKI
JTMBFREV#FD108431
AWD
JTMDFREV#FD116883
JTMRFREV#FD108434
JTMWFREV#E5017875
2WD
JTMYFREV#E5017876
JTMZFREV#E5019116
TAHARA
JTMBFREV#E5030707
AWD
RAV4
JTMDFREV#E5030696
JTMRFREV#E5029114
2AR-FE
JTMWFREV#FJ028699
2WD
JTMYFREV#FJ028700
JTMZFREV#FJ029905
TAKAOKA
JTMBFREV#FJ017767
AWD
JTMDFREV#FJ021504
JTMRFREV#FJ017776
2T3WFREV#EW130364
2WD
2T3YFREV#EW130367
2T3ZFREV#FW130363
TMMC
2T3BFREV#EW229028
AWD
2T3DFREV#FW229026
2T3RFREV#FW229031
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Warranty Information
OP CODE
DESCRIPTION
DRIVETRAIN
TIME
OFP
T1
T2
TC1502
R & R Torque Converter Clutch and
Reprogram ECM (PCM) Engine
2WD
6.7
AWD
7.3
32000-73011
32000-06050
9B
50
TC1503
APPLICABLE WARRANTY
• This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for 60
months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
PART NUMBER
PLANT
DRIVETRAIN
TMMC
Shokki/
Takaoka/
Tahara
–
PREVIOUS
NEW
2WD
89661-0R070
89661-0R380
89661-0R381
89661-0R382
AWD
89661-0R080
89661-0R390
89661-0R391
89661-0R392
2WD
89661-42K50
89661-42U30
89661-42U31
89661-42U32
AWD
89661-42K60
89661-42U40
89661-42U41
89661-42U42
00451-00001-LBL
© 2021 Toyota Motor Sales, USA
PART NAME
QTY
Computer, Engine Control
(ECM/PCM)
–
Authorized Modifications Labels
1
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Torque Converter Flex Lock-up Shudder
Parts Information (continued)
PART NUMBER
PREVIOUS
32000-73011
32000-06050
NEW
04004-48106
00289-ATFWS
90521-78004 (2WD ONLY)
90521-75002 (AWD ONLY)
PART NAME
QTY
Converter Assy Kit, Torque
1
ATF WS
5.4 U.S. qts.
(5.1 liters)
Ring, Hole Snap (for Drive Shaft Bearing Bracket)
1
1
90119-10461
Bolt (f or Drive Shaft Bearing Bracket Setting No. 1)
2
90080-17238
Nut (f or Front Axle Shaft)
2
90468-14016
Clip
1
17451-0D150
Gasket, Exhaust Pipe, No. 1
1
90917-A6002
(TMMC Vehicles ONLY)
1
90917-06078
(Shokki/Takaoka/Tahara Vehicles ONLY)
43425-07040
Gasket, Exhaust Pipe, No. 2
1
Ring Hole Snap (for Front Driveshaft, LH)
NOTE
• The ECM (PCM) should NOT be replaced as part of the Repair Procedure.
• Authorized Modifications Labels may be ordered in packages of 25 from the Materials
Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders.
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
PART NUMBER
Techstream ADVI*
TSADVUNIT
Techstream 2.0
Techstream Lite
QTY
TS2UNIT
ADE
1
TSLITEPDLR01
Techstream Lite (Green Cable)
TSLP2DLR01
*Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• Sof tware version 15.30.027 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer
Equipment (ADE) at 1-800-368-6787.
• Use Techstream or an approved J2534 interface to perform flash reprogramming updates.
Visit techinfo.toyota.com for more information regarding J2534 reprogramming.
REQUIRED PARTS FOR ENGINE SUPPORT BAR**
PART NUMBER
QTY
No. 1 Engine Hanger
12281-36020
1
No. 2 Engine Hanger
12282-36021
1
Bolt
91552-81025
91552-81040
1
**These items are to be used with the Engine Support Bar (SST P/N 00002-ESUPPT-01) and MUST be ordered
through NAPO.
REQUIRED MATERIAL
QUANTITY
Toyota Genuine Adhesive 1324, Three Bond 1324, or Equivalent
As Needed
Toyota Genuine Differential Gear Oil LT API GL-5, SAE 75W-85 (AWD ONLY)
0.43 – 0.52 qts.
(0.40 – 0.50 liters,
0.36 – 0.44 Imp. qts.)
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Battery Diagnostic Tool*
DCA-8000P T
1
Transmission Fill System*
00002-11100-02
1
Crankshaf t Pulley Holding Tool*
09213-54015-01
1
Companion Flange Holding Tool*
09330-00021
1
Engine Support Bar*
00002-ESUPPT-01
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Calibration Information
CALIBRATION ID
MODEL
DRIVETRAIN
ECU
Engine
2WD
PREVIOUS
NEW
342B5000
342N5000
342N5100
342N5200 / 54204200
Transmission
54204000
54204100
Engine
342G3000
342N6000
342N6100
RAV4
AWD
Transmission
342N6200 / 54205200
54205000
54205100
Repair Procedure
1. With the vehicle at operating temperature, confirm the condition exists.
Is there a brief shudder intermittently present while driving under a light load between
25 – 50 mph?
NOTE
The condition will be most noticeable BEFORE an upshift.
•
YES — Continue to step 2.
•
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Repair Procedure (continued)
NOTICE
Be sure to follow the procedure below in the order provided to prevent contamination of
previously cleaned parts.
2. . Drain the ATF from the transaxle by removing the drain plug.
Refer to the TIS, applicable model and model year Repair Manual:
• 2013 – 2015 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission / Transaxle: Automatic Transaxle Fluid: Replacement”
3. Remove and replace the torque converter.
Refer to TIS, applicable model and model year Repair Manual:
•
2013 – 2015 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission / Transaxle: Automatic Transaxle Assembly: Removal”
4. With the transaxle installed in the vehicle, remove the transaxle oil pan.
Refer to TIS, applicable model and model year Repair Manual:
•
2013 – 2015 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission / Transaxle: Valve Body Assembly: Removal”
5. Remove and discard the two oil pan magnets and clean the inside of the oil pan by wiping it
off with a clean cloth ONLY.
NOTICE
Do NOT use ANY chemical cleaners to clean the inside of the oil pan.
© 2021 Toyota Motor Sales, USA
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Torque Converter Flex Lock-up Shudder
Repair Procedure (continued)
6. Install four NEW magnets as shown.
Figure 1. Magnet Installation Locations
7. Reinstall the oil pan using a NEW oil pan gasket.
Refer to TIS, applicable model and model year Repair Manual:
•
2013 – 2015 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission / Transaxle: Valve Body Assembly: Installation”
8. Reinstall the drain plug using a NEW drain plug gasket and refill the transaxle with ATF.
Refer to TIS, applicable model and model year Repair Manual:
•
2013 – 2015 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “U760E / U760F Automatic
Transmission / Transaxle: Automatic Transaxle Fluid: Replacement”
© 2021 Toyota Motor Sales, USA
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Repair Procedure (continued)
9. Use Techstream to confirm if the ECM (PCM) calibration has been updated and check for the
Authorized Modifications Label affixed to the vehicle in the location shown below.
Is the calibration ID listed in Techstream and on the label the latest ECM (PCM) calibration?
•
YES — Go to step 12.
•
NO — Continue to step 10.
Figure 2. Location of Authorized Modifications Label on 2013 – 2015 RAV4
TOYOTA MOTOR CORPORATION
AUTHORIZED M ODIFICATIONS
THE FOLLOWING MODIFICATIONS HAVE BEEN MADE:
1
2
THESE MODIFICATIONS HAVE BEEN APPROVED
AS APPROPRIATE BY EPA AND CARB
3
DEALER CODE:
CHANGE AUTHORITY:
4
DATE:
5
1
Replacement ECM (PCM) Part Number
(i.e., 89661-0R382)
4
Date Completed
2
New Calibration ID(s) (i.e., 54204200 )
5
This SB Number
3
Dealer Code
© 2021 Toyota Motor Sales, USA
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Repair Procedure (continued)
10. Flash reprogram the ECM (PCM).
NOTE
• The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage at
13.5V while f lash reprogramming the vehicle.
• For details on how to use the battery diagnostic tool, refer to the DCA-8000 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in T-SB-0134-16 Techstream ECU Flash Reprogramming
Procedure, and flash the ECM (PCM) with the NEW calibration file update.
11. Prepare and install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:
•
ECM (PCM) part number [Refer to the Parts Information section for the NEW
PART NUMBER]
•
Calibration ID(s) [Refer to the Calibration Information section for the
NEW CALIBRATION ID]
Dealer Code
•
•
•
Repair Date
Change Authority [This bulletin number]
B. Install the Authorized Modifications Label onto the vehicle at the location shown in
Figure 2. The Authorized Modifications Label is available through the MDC,
P/N 00451-00001-LBL.
12. Perform the Techstream ECT Reset Memory Utility and test-drive the vehicle to confirm
the repair.
© 2021 Toyota Motor Sales, USA